SK: WhatsApp Chat Button vs ZAPNEXO
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026.
The short answer
- Both list a free plan. Paid plans start at $29/month for SK and $4.99/month for ZAPNEXO.
- ZAPNEXO lists 4 features SK’s listing doesn’t mention, including Business hours, Chat buttons, Color and font.
Head to head
- India
- Mexico
- Italy
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 2 AI conversations
- · Auto-open triggers
- · Chat popup, welcome message
- · Device visibility (mobile / desktop)
- · GDPR consent before opening WhatsApp
- · Meta Pixel event tracking
Starter
- · $0.15 per extra conversation
- · +30 free buffer conversations/mo
- · 300 AI conversations/mo included
- · Conversation cost analytics (Meta data)
- · Extra usage pay-per-conversation overage
- · Meta account connect + message templates
Growth
- · $0.12 per extra conversation
- · +100 free buffer conversations/mo
- · 1,000 AI conversations/mo included
Scale
- · $0.10 per extra conversation
- · +300 free buffer conversations/mo
- · 3,000 AI conversations/mo included
Free
- · 1 WhatsApp attendant
- · 30 WhatsApp clicks per month
- · Free WhatsApp chat button
- · Product details in WhatsApp messages
PRO
- · Advanced click analytics
- · Business hours
- · Button customization
- · Custom WhatsApp message
- · Unlimited WhatsApp clicks
- · Up to 3 WhatsApp attendants
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers.
ZapNexo helps merchants turn product interest into direct WhatsApp conversations. Shoppers can contact the sales team from product pages with the product name, selected variant and link already included in the message. Merchants can manage attendants, business hours, message customization and button appearance, while tracking WhatsApp clicks and attendant performance from the app dashboard.
- Add WhatsApp chat button to your online store.
- Fully customizable button with colors, image, placement and design.
- Customer can reach out to you via this WhatsApp chat button.
- 3 different layout design for Whatsapp chat button.
- Open WhatsApp from product pages with product context included
- Automatically include product name, selected variant and product link
- Add up to 3 WhatsApp attendants and let shoppers choose who to contact
- Set business hours and customize the WhatsApp message and button
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SK | |
|---|---|---|
| Detected stores | 772 | Not published |
| Net store change, 28 days | −8 | 0 |
| Stores added, 28 days | 19 | Not enough data |
| Big-brand share | 10% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | India, Mexico, Italy | Not published |
Reviews
| Measure | SK | |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 89 | Not published |
| New reviews, 28 days | 4 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
SK and ZAPNEXO: common questions
- Is SK or ZAPNEXO cheaper?
- Both list a free plan. Paid plans start at $29/month for SK and $4.99/month for ZAPNEXO. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ZAPNEXO lists 4 the others don’t mention, such as Business hours, Chat buttons, Color and font, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.