SK: WhatsApp Chat Button vs WhatsRoute
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for SK, Oct 14, 2026 for WhatsRoute.
The short answer
- Only SK lists a free plan.
- WhatsRoute lists 4 features SK’s listing doesn’t mention, including Agent analytics, Chat assignment, Chat buttons.
Head to head
- India
- Mexico
- Italy
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 2 AI conversations
- · Auto-open triggers
- · Chat popup, welcome message
- · Device visibility (mobile / desktop)
- · GDPR consent before opening WhatsApp
- · Meta Pixel event tracking
Starter
- · $0.15 per extra conversation
- · +30 free buffer conversations/mo
- · 300 AI conversations/mo included
- · Conversation cost analytics (Meta data)
- · Extra usage pay-per-conversation overage
- · Meta account connect + message templates
Growth
- · $0.12 per extra conversation
- · +100 free buffer conversations/mo
- · 1,000 AI conversations/mo included
Scale
- · $0.10 per extra conversation
- · +300 free buffer conversations/mo
- · 3,000 AI conversations/mo included
Starter Plan
- · 2 Support Agents FREE
- · Agent Performance Analytics
- · Customizable Colors & Styles
- · Lightweight & Fast Loading
- · Mobile-Responsive Design
- · Pre-filled Message Templates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers.
WhatsRoute allows merchants to add a customizable WhatsApp chat button to their online store, enabling direct communication with customers. The app routes incoming chat requests to multiple support agents based on configured weight settings, helping distribute inquiries efficiently across your team.
- Add WhatsApp chat button to your online store.
- Fully customizable button with colors, image, placement and design.
- Customer can reach out to you via this WhatsApp chat button.
- 3 different layout design for Whatsapp chat button.
- Route WhatsApp inquiries to different support agents using weighted distribution
- Personalize button styles, colors, and pre-filled messages to match your theme
- Track click analytics per agent to monitor team performance and chat volume.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SK |  WhatsRoute |
|---|---|---|
| Detected stores | 1,105 | Not published |
| Net store change, 28 days | −9 | 0 |
| Stores added, 28 days | 17 | Not enough data |
| Big-brand share | 10% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | India, Mexico, Italy | Not published |
Reviews
| Measure | SK | WhatsRoute |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 88 | Not published |
| New reviews, 28 days | 1 | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | SK | WhatsRoute |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | SK | WhatsRoute |
|---|---|---|
| Shopify category rank | #29(ahead) | #504 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | May 24, 2024 | Jan 26, 2026 |
| Languages | 1 | 1 |
| Developer | Squadkin Technologies Pvt Ltd | PIXIFOX MEDIA SOLUTION |
FAQ
SK and WhatsRoute: common questions
- Is SK or WhatsRoute cheaper?
- Only SK lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WhatsRoute lists 4 the others don’t mention, such as Agent analytics, Chat assignment, Chat buttons, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for SK, Oct 14, 2026 for WhatsRoute; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for SK, Oct 14, 2026 for WhatsRoute. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.