Whatsapp Button Pro vs Social Chat: Chat Button & FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Whatsapp Button Pro is detected on 35× as many Shopify stores as Social Chat: 140 vs 4 as of Nov 8, 2026.
- On the Shopify App Store: Whatsapp Button Pro 4.7 from 23 reviews and Social Chat 5.0 from 3 reviews.
- Only Social Chat lists a free plan.
Head to head
Order Updates, Tracking & Cart Recovery using your own number!
- India
- Mexico
- Colombia
- India
- Italy
- Morocco
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp number
- · Includes "Powered by" badge
- · Left or right button position
- · Standard prefilled message
Grow
- · Agent roles (e.g. Sales, Support)
- · Custom chat icon
- · Everything in Free, plus
- · Full custom branding and colors
- · Remove "Powered by" badge
- · Time-based availability scheduling
Advance
- · AI FAQ bot (up to 10 topics)
- · AI answers from your topics
- · Analytics dashboard
- · Everything in Grow, plus
- · Matches paraphrased questions
- · Top questions & match rate
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureImplement WhatsApp Chat button to make it easy for customer to contact you on Whatsapp. Your store visitors can directly start a conversation with you on Whatsapp.
Provide real-time customer support, answer questions faster, and build trust by letting shoppers connect with you directly on WhatsApp. Quick responses lead to better engagement, higher satisfaction, and more conversions. Customize your chat button to match your brand and control how it appears across mobile and desktop.
- WhatsApp Chat Button for Customer Support.
- Customize Button Text, Placement, Start Message etc.
- Contact Customer Support to customize look and feel for Free.
- Chat with customers directly through Whatsapp for real-time support.
- Get more sales by improving your customer chat service experiences.
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
- Try Social Chat today and experience the power of WhatsApp for your store!
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Whatsapp Button Pro |  Social Chat |
|---|---|---|
| Detected stores | 140(ahead) | 4 |
| Net store change, 28 days | −1 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Apparel & Accessories, Baby & Toddler, Health & Beauty |
| Top store countries | India, Mexico, Colombia | India, Italy, Morocco |
Reviews
| Measure | Whatsapp Button Pro | Social Chat |
|---|---|---|
| App Store rating | 4.7 ★ | 5.0 ★(ahead) |
| App Store reviews | 23(ahead) | 3 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Whatsapp Button Pro | Social Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $2.99/month |
| Longest free trial | Not listed | 5 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Whatsapp Button Pro | Social Chat |
|---|---|---|
| Shopify category rank | Not enough data | #15 |
| Shopify App Charts | #8 in Helpdesk | #1 in Selling in person - Other |
| Built for Shopify | No | No |
| Launched | Aug 13, 2018 | Apr 22, 2024 |
| Languages | 1 | 1 |
| Developer | Adevole | ShruYa Technolab |
FAQ
Whatsapp Button Pro and Social Chat: common questions
- Which is more popular, Whatsapp Button Pro or Social Chat?
- Whatsapp Button Pro is detected on 35× as many Shopify stores as Social Chat: 140 vs 4 as of Nov 8, 2026.
- Is Whatsapp Button Pro or Social Chat cheaper?
- Only Social Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Whatsapp Button Pro or Social Chat?
- On the Shopify App Store: Whatsapp Button Pro 4.7 from 23 reviews and Social Chat 5.0 from 3 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.