WhatHub – Order Automation vs WhatZi: WhatsApp AI Automation

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for WhatHub, Nov 4, 2026 for WhatZi.

The short answer

  • On the Shopify App Store: WhatHub 5.0 from 3 reviews and WhatZi 4.2 from 16 reviews.
  • Only WhatZi lists a free plan. Paid plans start at $4.98/month for WhatHub and $4.99/month for WhatZi.
  • WhatHub lists 12 features WhatZi’s listing doesn’t mention, including Agent avatar, Business hours, Chat buttons.

Head to head

App Store reviews

WhatHub: 3
WhatZi: 16
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Workflow automation
  • Chat
  • Chat
  • Workflow automation
Languages
  • English
  • English
Launched
Aug 18, 2025
Sep 26, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
1 last full month
Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510SepDecMarJunAugOctWhatHub – Order Automation: 2 reviews in September 2025WhatHub – Order Automation: 1 reviews in December 2025WhatZi: WhatsApp AI Automation: 2 reviews in October 2025WhatZi: WhatsApp AI Automation: 2 reviews in December 2025WhatZi: WhatsApp AI Automation: 3 reviews in January 2026WhatZi: WhatsApp AI Automation: 3 reviews in March 2026WhatZi: WhatsApp AI Automation: 1 reviews in April 2026WhatZi: WhatsApp AI Automation: 6 reviews in June 2026WhatZi: WhatsApp AI Automation: 2 reviews in July 2026WhatZi: WhatsApp AI Automation: 1 reviews in August 2026WhatZi: WhatsApp AI Automation: 2 reviews in September 2026WhatZi: WhatsApp AI Automation: 1 reviews in October 2026
WhatHubWhatZiCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $4.98 to $14.98/month
From $0 to $14.99/month
Plans
FreeFree to install
Built for light users or testing — send up to 50 messages per month with no cost.
  • · Automated Order Tag Updates
  • · Automated WhatsApp Order Confirmations
  • · Connect WhatsApp using "Link a Device
  • · Customizable Message Templates
  • · Order Cancellation Notifications
  • · Order Fulfillment Notifications
Essential$4.98/month
3-day free trialBest for small stores getting started, includes 1,500 messages monthly with seamless auto-upgrade when needed.
  • · Automated Order Tag Updates
  • · Automated WhatsApp Order Confirmations
  • · Connect WhatsApp using "Link a Device"
  • · Customizable Message Templates
  • · Order Cancellation Notifications
  • · Order Fulfillment Notifications
Premier$9.98/month
Great for expanding stores, enabling up to 3,000 messages each month before moving to a higher tier.
  • · Automated Order Tag Updates
  • · Automated WhatsApp Order Confirmations
  • · Connect WhatsApp using "Link a Device"
  • · Customizable Message Templates
  • · Order Cancellation Notifications
  • · Order Fulfillment Notifications
Elite$14.98/month
Tailored for scaling merchants, this plan supports up to 5,000 messages with smooth performance as you grow.
  • · Automated Order Tag Updates
  • · Automated WhatsApp Order Confirmations
  • · Connect WhatsApp using "Link a Device"
  • · Customizable Message Templates
  • · Order Cancellation Notifications
  • · Order Fulfillment Notifications
Starter PlanFree
  • · Abandoned cart recovery reminders
  • · Automated WhatsApp order confirmations
  • · Basic insights & analytics
  • · Community support
  • · Fulfillment notifications on WhatsApp
  • · No credit card required
Standard Plan$4.99/month
7-day free trial
  • · 1,500 messages / month
  • · Abandoned cart recovery reminders
  • · Automated Judge.me reviews collection
  • · Automated WhatsApp order confirmations
  • · Automated order tagging
  • · Fulfillment notifications on WhatsApp
Growth Plan$9.99/month
7-day free trial
  • · 3,500 messages / month
  • · Advanced insights & detailed analytics
  • · All Standard Plan Features
  • · Automated customer response processing
  • · No watermark (white-label experience)
  • · Order Magnet — Referral Program
Pro Plan$14.99/month
7-day free trial
  • · All Growth Plan Features
  • · Custom message template setup
  • · Dedicated onboarding session
  • · Early access to new features
  • · No message limits — ever
  • · Priority WhatsApp & email support
Coverage
21 of 25 features84%
13 of 25 features52%
Unique strengths
  • Agent avatar
  • Business hours
  • Chat buttons
  • Conditional logic
  • +8 more
  • Chat flows
  • Push notifications
  • Review requests
  • Shipping alerts
Chat
76%13/17
53%9/17
Automated responses
71%5/7
71%5/7
Customization
80%4/5
20%1/5
Real-time messaging
80%4/5
60%3/5
Workflow automation
100%8/8
50%4/8
Automation tasks
100%5/5
60%3/5
Customization
100%3/3
33%1/3
1294onlybothonly
WhatHubWhatZi25 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

WhatHub5.0(3)WhatZi4.2(16)
Works with also listed by another
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Messaging

WhatHub5.0(3)WhatZi4.2(16)
How it sells itself

What Hub simplifies post-purchase communication by automating order confirmations, abandoned checkout reminders, fulfillment updates, and cancellations through WhatsApp. Using WhatsApp’s “Link a Device” feature, merchants can easily connect their own number without complex API setups.

WhatZi automates WhatsApp communication for Shopify merchants using AI. It sends order confirmations, processes customer replies, and updates order statuses automatically. Merchants can collect Judge.me reviews via WhatsApp polls, recover abandoned carts, send fulfillment updates, and run a referral program that rewards customers who bring new sales.

Key points
  • Send order confirmations, fulfillment updates, and abandoned cart reminders
  • Edit and personalize message content to match your brand voice
  • Track message delivery, response status, and automatically tag orders
  • Send personalized WhatsApp order confirmations instantly with AI automation
  • Process confirmations or cancellations in WhatsApp and auto-update Shopify order
  • Recover lost sales with automated WhatsApp cart reminders and smart follow-ups
  • Track WhatsApp order confirmations, customer engagement, and recovery metrics
Screenshots
Admin update
Cash on delivery confirmationcustom templatesshipping update
WhatZi dashboard displaying realtime WhatsApp automation metrics
WhatZi WhatsApp AI Automation dashboard for Shopify storesWhatsApp automation reporting for orders, carts, and fulfillmentWhatsApp automation settings with template customization

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureWhatHubWhatZi
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureWhatHubWhatZi
App Store rating5.0 ★(ahead)4.2 ★
App Store reviews316(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureWhatHubWhatZi
Free planNot listedYes
Lowest paid monthly plan$4.98/month(ahead)$4.99/month
Longest free trial3 days7 days
Plans listed44

Listing

MeasureWhatHubWhatZi
Shopify category rankNot enough data#86in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 18, 2025Sep 26, 2025
Languages1English1English
DeveloperAutoCommerceComzi LLC

FAQ

WhatHub and WhatZi: common questions

Is WhatHub or WhatZi cheaper?
Only WhatZi lists a free plan. Paid plans start at $4.98/month for WhatHub and $4.99/month for WhatZi. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, WhatHub or WhatZi?
On the Shopify App Store: WhatHub 5.0 from 3 reviews and WhatZi 4.2 from 16 reviews.
What features does each app list that the other doesn’t?
WhatHub lists 12 the others don’t mention, such as Agent avatar, Business hours, Chat buttons, Conditional logic. WhatZi lists 4 the others don’t mention, such as Chat flows, Push notifications, Review requests, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for WhatHub, Nov 4, 2026 for WhatZi; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for WhatHub, Nov 4, 2026 for WhatZi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.