WhatFlow WhatsApp Business API vs SM WhatsApp Order Notification
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for WhatFlow WhatsApp Business API, Oct 29, 2026 for SM WhatsApp Order Notification.
The short answer
- On the Shopify App Store: WhatFlow WhatsApp Business API 5.0 from 58 reviews and SM WhatsApp Order Notification 4.0 from 6 reviews.
- WhatFlow WhatsApp Business API lists 28 features SM WhatsApp Order Notification’s listing doesn’t mention, including Agent avatar, AI chatbots, APIs.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Starter
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Plus
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Growth
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Scale
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Ultimate
- · Automated Order Fulfillment Alerts
- · Custom WhatsApp Message Templates
- · Live Delivery & Read Rate Analytics
- · Meta Business API Integration
- · Smart Auto-Reply Rules
- · Template Library with Quick Setup
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhen customers miss order updates you lose trust and sales. WhatFlow links your Shopify store to the official WhatsApp Business API. Send order confirmations, paid and fulfillment updates, and shipping tracking. Recover abandoned carts with checkout reminders and back-in-stock alerts. Run targeted broadcasts and schedule templates mapped to Shopify data.
Recover abandoned checkouts with automated WhatsApp reminders that re-check the cart first, so customers who already bought are never messaged. Confirm cash-on-delivery orders in three stages to cut RTO losses. Send order, shipping and delivery updates the moment status changes, and answer questions from a chat widget on your storefront.
- Order Confirmation: Auto-send order confirmations instantly via WhatsApp.
- Cart Recovery: Recover lost sales with smart, automated checkout reminders.
- Shipping Alerts: Provide real-time shipping and delivery updates via WhatsApp.
- Back-in-Stock: Notify customers instantly when products are back in stock.
- Automated WhatsApp notifications on every step of order processing
- customizable chat widget for your store, allowing real-time customer support
- Define your own dynamic message templates
- Automated dynamic order invoice generation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WhatFlow WhatsApp Business API |  SM WhatsApp Order Notification |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WhatFlow WhatsApp Business API | SM WhatsApp Order Notification |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.0 ★ |
| App Store reviews | 58(ahead) | 6 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | WhatFlow WhatsApp Business API | SM WhatsApp Order Notification |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $4.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 6 | Not published |
Listing
| Measure | WhatFlow WhatsApp Business API | SM WhatsApp Order Notification |
|---|---|---|
| Shopify category rank | #14 | #12 |
| Shopify App Charts | #14 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | Mar 19, 2024 |
| Languages | 1 | 1 |
| Developer | Scrptble | Assistro |
FAQ
WhatFlow WhatsApp Business API and SM WhatsApp Order Notification: common questions
- Which has better reviews, WhatFlow WhatsApp Business API or SM WhatsApp Order Notification?
- On the Shopify App Store: WhatFlow WhatsApp Business API 5.0 from 58 reviews and SM WhatsApp Order Notification 4.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- WhatFlow WhatsApp Business API lists 28 the others don’t mention, such as Agent avatar, AI chatbots, APIs, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for WhatFlow WhatsApp Business API, Oct 29, 2026 for SM WhatsApp Order Notification; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for WhatFlow WhatsApp Business API, Oct 29, 2026 for SM WhatsApp Order Notification. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.