WappAI : WhatsApp CRM vs Wazapp AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for WappAI, Jun 24, 2026 for Wazapp AI.
The short answer
- Only WappAI lists a free plan.
- Wazapp AI lists 4 features WappAI’s listing doesn’t mention, including Cart recovery, COD verification, Greetings.
Head to head
FREE
- · 15-day free trial
- · 50 One Time AI automated messages
- · AI replies in customer language
- · Answers based on your shopify data
- · Conversation history
- · Human handoff when needed
Starter
- · 750 AI automated messages / Month
- · AI activation schedule
- · AI replies in customer language
- · Email usage alerts
- · Human handoff when needed
- · Reads your Shopify store data
Growth
- · 2,000 AI automated messages / Month
- · Everything in Starter
- · Priority email support
Pro
- · 5,000 AI automated messages / Month
- · Everything in Growth
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomer questions don’t stop when your team gets busy. Connect your existing WhatsApp account with a QR scan and add your store and business information. WappAI uses AI to answer questions about products, orders, shipping and policies in the customer’s language. When human help is needed, it alerts your team with the reason and conversation summary so they can step in with context.
Wazapp AI une tu tienda Shopify con atención por WhatsApp y un chat en la vitrina. Los clientes preguntan por productos, armar pedidos y pagos; el asistente responde con tu catálogo sincronizado. Tu equipo ve las conversaciones en un panel y puede tomar el control cuando haga falta. Incluye recordatorios de carrito abandonado y verificación de comprobantes de pago.
- AI replies using your store information
- Reply in the language your customer uses
- Set specific hours for AI auto-replies
- Shared inbox for your support team
- Chat con IA en tu tienda para responder dudas y ayudar a cerrar ventas.
- WhatsApp conectado: atiende clientes y conversaciones desde un solo panel.
- Catálogo sincronizado: el bot responde con productos y precios actualizados.
- Recordatorios automáticos cuando un cliente deja un carrito sin comprar.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WappAI |  Wazapp AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WappAI | Wazapp AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
WappAI and Wazapp AI: common questions
- Is WappAI or Wazapp AI cheaper?
- Only WappAI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WappAI lists 3 the others don’t mention, such as Business hours, Color and font, Social media. Wazapp AI lists 4 the others don’t mention, such as Cart recovery, COD verification, Greetings, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for WappAI, Jun 24, 2026 for Wazapp AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for WappAI, Jun 24, 2026 for Wazapp AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.