WappAI : WhatsApp CRM vs Waslo ‑ WhatsApp AI Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only WappAI lists a free plan. Paid plans start at $7.99/month for WappAI and $149/month for Waslo.
- WappAI lists 6 features Waslo’s listing doesn’t mention, including Chat buttons, Chat flows, Chat window.
Head to head
FREE
- · 15-day free trial
- · 50 One Time AI automated messages
- · AI replies in customer language
- · Answers based on your shopify data
- · Conversation history
- · Human handoff when needed
Starter
- · 750 AI automated messages / Month
- · AI activation schedule
- · AI replies in customer language
- · Email usage alerts
- · Human handoff when needed
- · Reads your Shopify store data
Growth
- · 2,000 AI automated messages / Month
- · Everything in Starter
- · Priority email support
Pro
- · 5,000 AI automated messages / Month
- · Everything in Growth
- · Priority support
Waslo Growth
- · Books appointments automatically
- · Hands off to a human on request
- · Qualifies and follows up on leads
- · Routes chats to the right teammate
- · Sends product photos automatically
- · Unlimited AI replies, every channel
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomer questions don’t stop when your team gets busy. Connect your existing WhatsApp account with a QR scan and add your store and business information. WappAI uses AI to answer questions about products, orders, shipping and policies in the customer’s language. When human help is needed, it alerts your team with the reason and conversation summary so they can step in with context.
Your customers ask about products where they already are: WhatsApp, Instagram DMs, Messenger. Waslo answers from your actual catalog - real names, real prices, real photos - never invented. Products sync automatically once connected, with a daily refresh and a one-click resync. Ask what something looks like and it sends the photo. Ask where to buy and it sends the link.
- AI replies using your store information
- Reply in the language your customer uses
- Set specific hours for AI auto-replies
- Shared inbox for your support team
- Answers from your real catalog: names, prices and photos, never invented
- Works on WhatsApp, Instagram, Messenger, Telegram, Email and Outlook
- Understands and replies in the customer's own language
- Sends product photos and buy links directly inside the conversation








All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | WappAI | Waslo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WappAI | Waslo |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
WappAI and Waslo: common questions
- Is WappAI or Waslo cheaper?
- Only WappAI lists a free plan. Paid plans start at $7.99/month for WappAI and $149/month for Waslo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WappAI lists 6 the others don’t mention, such as Chat buttons, Chat flows, Chat window, Color and font. Waslo lists 2 the others don’t mention, such as Multi-language, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.





