Wantly ‑ AI Sales Assistant vs Withly Inbox ‑ AI Chat Bot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Wantly, Oct 17, 2026 for Withly Inbox.

The short answer

  • Only Wantly lists a free plan.
  • Withly Inbox lists 3 features Wantly’s listing doesn’t mention, including Agent avatar, Chat window, Emojis and stickers.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Chat
  • Chat
Languages
  • English
  • Italian
  • Hebrew
  • Arabic
  • +13 more
  • English
Launched
Apr 1, 2026
May 8, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $100/month
—
Plans
DiscoverFree
  • · 30 AI conversations/month
  • · Multilingual support for 18+ languages
  • · Support Shop Terms and Policies
  • · Unlimited products
  • · Widget Customization
Starter$20/month
30-day free trial
  • · 100 AI conversations/month
  • · Multilingual support for 18+ languages
  • · Support Shop Terms and Policies
  • · Unlimited products
  • · Widget Customization
Pioneer$30/month
30-day free trial
  • · 300 AI conversations/month
  • · 50% lifetime discount for early adopters
  • · Multilingual support for 18+ languages
  • · Premium support
  • · Support Shop Terms and Policies
  • · Unlimited products
Trailblazer$100/month
30-day free trial
  • · 1000 AI conversations/month
  • · 50% lifetime discount for early adopters
  • · Multilingual support for 18+ languages
  • · Priority support
  • · Support Shop Terms and Policies
  • · Unlimited products
Free
Coverage
11 of 14 features79%
13 of 14 features93%
Unique strengths
  • Voice support
  • Agent avatar
  • Chat window
  • Emojis and stickers
Chat
79%11/14
93%13/14
Automated responses
100%5/5
100%5/5
Customization
57%4/7
100%7/7
Real-time messaging
100%2/2
50%1/2
1103onlybothonly
WantlyWithly Inbox14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Wantly adds an AI shopping assistant to your storefront that helps customers find products through natural conversation. Instead of browsing filters and keywords, shoppers describe what they need in their own words and receive personalized product recommendations displayed as visual cards. The assistant connects to your product catalog automatically, supports multiple languages, and matches your store branding.

Withly Inbox adds an AI chat to your storefront that answers from your products, collections, pages and policies, replying in the shopper's language. Answers quote your prices and stock, and product cards let shoppers pick a variant and add to cart in the chat. Questions it can't answer are listed so you can add them to Knowledge. When it can't help or you're closed, shoppers leave their email for your team.

Key points
  • ⁠AI-powered product recommendations through natural conversation
  • Automatic product catalog sync with real-time inventory
  • Full widget customization to match store branding
  • Voice input & CTA buttons for product pages
  • Instant AI answers to customer questions using your product and store content
  • Automatically stays up to date when you add or change products and pages
  • Full conversation dashboard to review all customer chat history in one place
Screenshots
Wantly Chat impact
select snowboardsupsellsearch snowboards
AI chat widget on storefront answering a customer question
Admin settings for chat widget colors and welcome messageConversation dashboard showing all customer chat history

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureWantlyWithly Inbox
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureWantlyWithly Inbox
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureWantlyWithly Inbox
Free planYesNot listed
Lowest paid monthly plan$20/monthNo monthly plan listed
Longest free trial30 daysNot listed
Plans listed4Not published

Listing

MeasureWantlyWithly Inbox
Shopify category rank#634(ahead)in Chat#852in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 1, 2026May 8, 2026
Languages17English, Italian, Hebrew1English
DeveloperwantlyWithly

FAQ

Wantly and Withly Inbox: common questions

Is Wantly or Withly Inbox cheaper?
Only Wantly lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Wantly lists 1 the others don’t mention, such as Voice support. Withly Inbox lists 3 the others don’t mention, such as Agent avatar, Chat window, Emojis and stickers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Wantly, Oct 17, 2026 for Withly Inbox; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Wantly, Oct 17, 2026 for Withly Inbox. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.