WACRM: WhatsApp CRM, LiveChat vs Whatchat Button chat Whatsapp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for WACRM, Oct 14, 2026 for Whatchat Button chat Whatsapp.
The short answer
- Both list a free plan. Paid plans start at $12/month for WACRM and $5/month for Whatchat Button chat Whatsapp.
- WACRM lists 6 features Whatchat Button chat Whatsapp’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat assignment.
Head to head
Free
- · 1 Chat Agent
- · 1 Website Live Chat Widget
- · 1 WhatsApp Integration
- · Analytics Dashboard
- · Manage up to 500 Active Contacts
Personal Plan
- · 1 WhatsApp Integration
- · 3 Chat Agents
- · Manage up to 1,500 Active Contacts
- · Up to 3 Website Live Chat Widgets
Essential Plan
- · 5 Chat Agents
- · 5 WhatsApp Integrations
- · Manage up to 3,000 Active Contacts
- · Unlimited Chat Templates
- · Up to 5 Website Live Chat Widgets
Pro Plan
- · 10 Chat Agents
- · 10 WhatsApp Integrations
- · Manage up to 5,000 Active Contacts
- · Unlimited Contact Data Exports
- · Up to 10 Website Live Chat Widgets
Free
- · 1 Support agent
- · Basic WhatsApp button customization
- · Display active agent only
- · Set working hours for the agent
Basic
- · Daily and hourly working schedules
- · Full button customization (color, text,
- · Show only active agents to customers
- · Up to 2 support team members
Pro
- · Full customization + advanced routing
- · Priority support and updates
- · Smart agent assignment
- · Up to 5 support team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEnhance your customer service with WorkChat's customizable live chat widgets. Engage visitors instantly, manage multiple communication channels including WhatsApp, and maintain active contact databases for personalized follow-ups. Integrate seamlessly with your client database, track performance with a comprehensive dashboard, and utilize predefined responses.
Whatchat Button adds a fully customizable chat button to your store, letting customers instantly contact your support team. Merchants can create multiple agents, set working hours per day or hour, and customers see only active team members. The button is mobile-friendly, easy to install, and boosts sales by providing professional support.
- WhatsApp Integrated:Manage multiple WhatsApp numbers through a unified interface
- Active Contacts Management: Real-time database for personalized customer follow
- Customizable Live Chat Widgets: Instantly engage visitors with seamless chat
- Customizable WhatsApp button: color, text, icon, and position.
- Multi-agent support with individual working hours.
- Show only active team members to customers.
- Automatic routing to available agents.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WACRM |  Whatchat Button chat Whatsapp |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WACRM | Whatchat Button chat Whatsapp |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | WACRM | Whatchat Button chat Whatsapp |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $12/month | $5/month(ahead) |
| Longest free trial | 15 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | WACRM | Whatchat Button chat Whatsapp |
|---|---|---|
| Shopify category rank | #696 | #479(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 23, 2024 | Jan 6, 2026 |
| Languages | 1 | 1 |
| Developer | Cloodo | Ailuma LLC |
FAQ
WACRM and Whatchat Button chat Whatsapp: common questions
- Is WACRM or Whatchat Button chat Whatsapp cheaper?
- Both list a free plan. Paid plans start at $12/month for WACRM and $5/month for Whatchat Button chat Whatsapp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WACRM lists 6 the others don’t mention, such as Agent analytics, Agent avatar, Chat assignment, Customer insights. Whatchat Button chat Whatsapp lists 4 the others don’t mention, such as Business hours, Emojis and stickers, Greetings, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for WACRM, Oct 14, 2026 for Whatchat Button chat Whatsapp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for WACRM, Oct 14, 2026 for Whatchat Button chat Whatsapp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.