wa: WhatsApp Chat, WhatsApp AI vs SM WhatsApp Order Notification
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for wa, Oct 29, 2026 for SM WhatsApp Order Notification.
The short answer
- On the Shopify App Store: wa 4.8 from 96 reviews and SM WhatsApp Order Notification 4.0 from 6 reviews.
- wa lists 41 features SM WhatsApp Order Notification’s listing doesn’t mention, including Address validation, Automated workflows, Behavior tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp abandoned cart reminder
- · Discount codes in WhatsApp reminders
- · Live chat help from the wava team
- · Shared wava number, billed per message
- · WhatsApp COD order confirmation
- · WhatsApp chat button on your store
Lite
- · 2 WhatsApp abandoned cart reminders
- · No wava fee per WhatsApp message
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 100 replies a month
- · WhatsApp actions in Shopify Flow
- · WhatsApp back-in-stock alerts
Pro
- · 3 WhatsApp abandoned cart reminders
- · Buy extra WhatsApp AI reply packs
- · Everything in Lite, no wava fee
- · Klaviyo and Gorgias integrations
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 500 replies a month
Ultimate
- · Buy extra WhatsApp AI reply packs
- · Everything in Pro
- · Follow-ups to hesitant WhatsApp shoppers
- · For Shopify Plus stores
- · Lost sales and why, in WhatsApp Results
- · WhatsApp AI agent: 2,000 replies a month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurewava connects your WhatsApp Business number to Shopify. WhatsApp abandoned cart reminders bring shoppers back with a discount code. Order and cash on delivery (COD) confirmations and shipping updates go out on WhatsApp automatically. A WhatsApp AI agent answers your customers day and night using your products, and hands the chat to your team inbox when needed.
Recover abandoned checkouts with automated WhatsApp reminders that re-check the cart first, so customers who already bought are never messaged. Confirm cash-on-delivery orders in three stages to cut RTO losses. Send order, shipping and delivery updates the moment status changes, and answer questions from a chat widget on your storefront.
- Automated WhatsApp Recovery: Automatically send messages to customers
- Send automated messages to customers for promotions, order updates, and cart rec
- Customizable Messaging Templates: Personalize messages
- Personalize and automate your customer messages with ready-to-edit templates for
- Automated WhatsApp notifications on every step of order processing
- customizable chat widget for your store, allowing real-time customer support
- Define your own dynamic message templates
- Automated dynamic order invoice generation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  wa |  SM WhatsApp Order Notification |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | wa | SM WhatsApp Order Notification |
|---|---|---|
| App Store rating | 4.8 ★(ahead) | 4.0 ★ |
| App Store reviews | 96(ahead) | 6 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | wa | SM WhatsApp Order Notification |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $17.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | wa | SM WhatsApp Order Notification |
|---|---|---|
| Shopify category rank | #7 | #12 |
| Shopify App Charts | #12 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Dec 31, 2024 | Mar 19, 2024 |
| Languages | 8 | 1 |
| Developer | Appify Creations | Assistro |
FAQ
wa and SM WhatsApp Order Notification: common questions
- Which has better reviews, wa or SM WhatsApp Order Notification?
- On the Shopify App Store: wa 4.8 from 96 reviews and SM WhatsApp Order Notification 4.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- wa lists 41 the others don’t mention, such as Address validation, Automated workflows, Behavior tracking, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for wa, Oct 29, 2026 for SM WhatsApp Order Notification; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for wa, Oct 29, 2026 for SM WhatsApp Order Notification. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.