wa: WhatsApp Chat, WhatsApp AI vs SL: WhatsApp Chat + Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for wa, Nov 8, 2026 for SL.
The short answer
- On the Shopify App Store: wa 4.8 from 96 reviews and SL 3.5 from 342 reviews.
- Only SL lists a free plan. Paid plans start at $17.99/month for wa and $9.99/month for SL.
- wa lists 41 features SL’s listing doesn’t mention, including Address validation, Automated workflows, Behavior tracking.
Head to head
Automated Cart Recovery, WhatsApp Chat & Share,Notifications
- Italy
- India
- Mexico
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp abandoned cart reminder
- · Discount codes in WhatsApp reminders
- · Live chat help from the wava team
- · Shared wava number, billed per message
- · WhatsApp COD order confirmation
- · WhatsApp chat button on your store
Lite
- · 2 WhatsApp abandoned cart reminders
- · No wava fee per WhatsApp message
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 100 replies a month
- · WhatsApp actions in Shopify Flow
- · WhatsApp back-in-stock alerts
Pro
- · 3 WhatsApp abandoned cart reminders
- · Buy extra WhatsApp AI reply packs
- · Everything in Lite, no wava fee
- · Klaviyo and Gorgias integrations
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 500 replies a month
Ultimate
- · Buy extra WhatsApp AI reply packs
- · Everything in Pro
- · Follow-ups to hesitant WhatsApp shoppers
- · For Shopify Plus stores
- · Lost sales and why, in WhatsApp Results
- · WhatsApp AI agent: 2,000 replies a month
Free
- · 50+ chat widget styles and options
- · Analytics and reporting
- · Built-in customer CRM
- · Manual cart & order recovery messages
- · Multiple agents in chat widget
- · Phone number capture widgets
Automate
- · Abandoned Cart Recovery Automation
- · COD Confirmation Message Automation
- · Everything in Free, plus
- · Order Confirmation and Delivery Updates
Scale
- · Abandoned cart, shipment & COD messages
- · Custom Automation -Webhook/Shopify Flow
- · Onboarding setup meeting & live support
- · Use API and WhatsApp Business App
- · WhatsApp API for your brand
- · WhatsApp inbox for customer support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurewava connects your WhatsApp Business number to Shopify. WhatsApp abandoned cart reminders bring shoppers back with a discount code. Order and cash on delivery (COD) confirmations and shipping updates go out on WhatsApp automatically. A WhatsApp AI agent answers your customers day and night using your products, and hands the chat to your team inbox when needed.
SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web.
- Automated WhatsApp Recovery: Automatically send messages to customers
- Send automated messages to customers for promotions, order updates, and cart rec
- Customizable Messaging Templates: Personalize messages
- Personalize and automate your customer messages with ready-to-edit templates for
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  wa |  SL |
|---|---|---|
| Detected stores | Not published | 1,597 |
| Net store change, 28 days | 0 | +7 |
| Stores added, 28 days | Not enough data | 45 |
| Big-brand share | Not enough data | 20% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | Italy, India, Mexico |
Reviews
| Measure | wa | SL |
|---|---|---|
| App Store rating | 4.8 ★(ahead) | 3.5 ★ |
| App Store reviews | 96 | 342(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
wa and SL: common questions
- Is wa or SL cheaper?
- Only SL lists a free plan. Paid plans start at $17.99/month for wa and $9.99/month for SL. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, wa or SL?
- On the Shopify App Store: wa 4.8 from 96 reviews and SL 3.5 from 342 reviews.
- What features does each app list that the other doesn’t?
- wa lists 41 the others don’t mention, such as Address validation, Automated workflows, Behavior tracking, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for wa, Nov 8, 2026 for SL; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for wa, Nov 8, 2026 for SL. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.