Unicall.ai vs TTMA: AI Phone Receptionist

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Unicall.ai, Oct 25, 2026 for TTMA.

The short answer

  • On the Shopify App Store: Unicall.ai 1.0 from 2 reviews and TTMA 5.0 from 1 reviews.
  • Paid plans start at $19/month for Unicall.ai and $29/month for TTMA.
  • Unicall.ai lists 6 features TTMA’s listing doesn’t mention, including AI summaries, Analytics, Escalation.

Head to head

App Store reviews

Unicall.ai: 2
TTMA: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
  • Order tracking
Languages
  • English
  • English
Launched
Apr 17, 2025
Jul 15, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
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Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

011AprJulSepUnicall.ai: 1 reviews in April 2025Unicall.ai: 1 reviews in July 2025TTMA: AI Phone Receptionist: 1 reviews in September 2026
Unicall.aiTTMACompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $299/month
From $29 to $199/month
Plans
Launch plan$19/month
3-day free trial
  • · 15 min initial credit
  • · Custom AI Support Agent
  • · Dedicated Phone Number
  • · Only pay for what you use
  • · Top up at 20 cts per minute
  • · Ultra-realistic Voices
Scale plan$49/month
3-day free trial
  • · 30 min initial credit
  • · Custom AI Support Agent
  • · Dedicated Phone Number
  • · Save 25% on usage rate
  • · Toll-free number available
  • · Top up at 15 cts per minute
Accelerate plan$299/month
3-day free trial
  • · 60 min initial credit
  • · Custom AI Support Agent
  • · Dedicated Phone Number
  • · Save 40% on usage rate
  • · Toll-free number available
  • · Top up at 12 cts per minute
Starter$29/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $29 a month
  • · Includes 120 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Basic$79/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $79 a month
  • · Includes 350 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Pro$199/month
7-day free trial
  • · 24/7 answering, no overage charges
  • · Free for 7 days, then $199 a month
  • · Includes 1,000 call minutes a month
  • · Live order status while they wait
  • · Never edits, cancels or refunds orders
  • · Review calls and recordings
Coverage
8 of 12 features67%
6 of 12 features50%
Unique strengths
  • AI summaries
  • Analytics
  • Escalation
  • Help center
  • +2 more
  • Multi-language
  • Order lookup page
  • Real-time tracking
  • Self-service
Helpdesk
80%8/10
40%4/10
Channels
67%2/3
67%2/3
Workflow automation
86%6/7
29%2/7
Order tracking
0%0/2
100%2/2
Tracking
0%0/2
100%2/2
624onlybothonly
Unicall.aiTTMA12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Unicall.ai1.0(2)TTMA5.0(1)
Works with also listed by another
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Messaging

Unicall.ai1.0(2)TTMA5.0(1)
How it sells itself

With Unicall.ai, instantly get a dedicated phone number and smart voice agents trained specifically for e-commerce support. Our AI agents answer your customer calls 24/7, resolve common inquiries — including order status, shipping updates, delivery tracking, returns, discount codes, and payment issues — and seamlessly escalate complex cases when needed.

Missed calls cost sales. Your AI receptionist answers your store's phone 24/7. It checks the order number plus the email or phone on the order, then reads back live status and tracking, so "Where is my order?" (WISMO) calls are handled for you. It answers shipping, returns and store questions from your policies and takes a message when a person is needed.

Key points
  • Instantly get a US phone number with AI-powered 24/7 customer support
  • Real-time order status updates directly synced from your Shopify store
  • Automated, instant shipping updates and delivery tracking for customers
  • Assist your customers with returns, refunds, and related requests
  • 24/7 order-status answering with live tracking read-back
  • Caller verification before any order detail is shared
  • Returns, shipping and FAQ handling, plus a dedicated phone number
Screenshots
Homepage
Request detailsCall detailsAgent setup
Manage a 24/7 AI receptionist for every store, in one place
Connects to Shopify to read live orders, plus more integrationsSet the assistant's greeting, voice, language and call modeLive dashboard: every call answered, with status, usage and call

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureUnicall.aiTTMA
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureUnicall.aiTTMA
App Store rating1.0 ★5.0 ★(ahead)
App Store reviews2(ahead)1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureUnicall.aiTTMA
Free planNot listedNot listed
Lowest paid monthly plan$19/month(ahead)$29/month
Longest free trial3 days7 days
Plans listed33

Listing

MeasureUnicall.aiTTMA
Shopify category rank#105in Helpdesk#96(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 17, 2025Jul 15, 2026
Languages1English1English
DeveloperUniCall.AI CorpTalk To My Agent

FAQ

Unicall.ai and TTMA: common questions

Is Unicall.ai or TTMA cheaper?
Paid plans start at $19/month for Unicall.ai and $29/month for TTMA. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Unicall.ai or TTMA?
On the Shopify App Store: Unicall.ai 1.0 from 2 reviews and TTMA 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
Unicall.ai lists 6 the others don’t mention, such as AI summaries, Analytics, Escalation, Help center. TTMA lists 4 the others don’t mention, such as Multi-language, Order lookup page, Real-time tracking, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Unicall.ai, Oct 25, 2026 for TTMA; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Unicall.ai, Oct 25, 2026 for TTMA. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.