TwilperChat ‑ AI Chatbot vs WebDialogAI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 19, 2026 for TwilperChat, Oct 13, 2026 for WebDialogAI.

The short answer

  • Only WebDialogAI lists a free plan. Paid plans start at $19/month for TwilperChat and $19/month for WebDialogAI.
  • WebDialogAI lists 7 features TwilperChat’s listing doesn’t mention, including Business hours, Chat assignment, Customer insights.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • Dutch
  • French
  • German
  • English
Launched
May 19, 2026
May 6, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $49/month
From $0 to $79/month
Plans
Pro$19/month
14-day free trial
  • · 2,000 AI messages per month
  • · Analytics dashboard
  • · Live chat takeover
  • · No branding
  • · Webhook integrations (Zapier, Slack)
Business$49/month
14-day free trial
  • · 10,000 AI messages per month
  • · All Pro features included
  • · Full custom branding
  • · Priority support
  • · Team members
FreeFree
  • · 1 agent
  • · 50 AI responses/month
  • · 50 conversations/month
Starter$19/month
  • · 2 Agents
  • · 500 AI responses/month
  • · 500 conversations/month
  • · Remove Branding
Pro$49/month
  • · 2,000 AI responses/month
  • · 5 Agents
  • · Analytics
  • · unlimited conversations
Business$79/month
  • · 10 agents
  • · 5,000 AI responses/month
  • · Analytics
  • · unlimited conversations
Coverage
6 of 13 features46%
12 of 13 features92%
Unique strengths
  • Chat flows
  • Business hours
  • Chat assignment
  • Customer insights
  • FAQs
  • +3 more
Chat
46%6/13
92%12/13
Automated responses
33%1/3
100%3/3
Customization
50%3/6
83%5/6
Real-time messaging
50%2/4
100%4/4
157onlybothonly
TwilperChatWebDialogAI13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

TwilperChat adds an AI chat to your storefront that answers questions about products, sizes, shipping and returns from your live catalog and your own knowledge base. Shoppers chat without logging in. The assistant shows product cards with photo and price, builds a cart or checkout link, shares order status after verification and hands over to your team with a summary.

Most stores lose sales because customers leave when they cannot get a quick answer. WebDialogAI places an AI chat widget on your storefront that reads your actual products, policies, and pages to answer questions instantly. Products sync from your Shopify catalog automatically. Customers can track orders directly in chat. When the AI cannot help, conversations transfer to your team with full history.

Key points
  • AI chatbot trained on your products and pages — answers questions 24/7
  • Live chat takeover from dashboard or Android app with push notifications
  • Analytics dashboard with trends, satisfaction scores, and unanswered questions
  • AI answers from your actual products, policies, and pages
  • Customers track orders directly in the chat widget
  • Conversations transfer to your team when AI cannot help
  • Product cards with images and buy links shown in chat
Screenshots
Widget Desinger
Knowledge BaseDashboardTwilperChat AI Chatbot - With App
AI chat widget with product recommendations on storefront
AI chat widget embedded on your storefrontManage widget and products from Shopify AdminProduct recommendations with interactive cards

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureTwilperChatWebDialogAI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureTwilperChatWebDialogAI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureTwilperChatWebDialogAI
Free planNot listedYes
Lowest paid monthly plan$19/month$19/month
Longest free trial14 daysNot listed
Plans listed24

Listing

MeasureTwilperChatWebDialogAI
Shopify category rank#873(ahead)in Chat#1015in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 19, 2026May 6, 2026
Languages4English, Dutch, French1English
DeveloperTwilper.comWebdialogAI

FAQ

TwilperChat and WebDialogAI: common questions

Is TwilperChat or WebDialogAI cheaper?
Only WebDialogAI lists a free plan. Paid plans start at $19/month for TwilperChat and $19/month for WebDialogAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
TwilperChat lists 1 the others don’t mention, such as Chat flows. WebDialogAI lists 7 the others don’t mention, such as Business hours, Chat assignment, Customer insights, FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 19, 2026 for TwilperChat, Oct 13, 2026 for WebDialogAI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 19, 2026 for TwilperChat, Oct 13, 2026 for WebDialogAI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.