Trustpilot Reviews vs Yotpo: Product Reviews App
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- On the Shopify App Store: Trustpilot Reviews 1.9 from 35 reviews and Yotpo 4.8 from 4,628 reviews.
- Both list a free plan.
- Yotpo lists 12 features Trustpilot Reviews’s listing doesn’t mention, including Badges, Filtering, Grid layout.
Head to head
Collect product reviews, photo reviews, site reviews & ratings
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 50 review invites / mo
- · Basic analytics
- · Claim profile page
- · Drive Google Seller Ratings
- · Respond to reviews
- · Review collectorwidgets
Plus Plan
- · 200 review invites / mo
- · 8 website widgets
- · Ad-free profile
- · All of Free
- · Marketing assets
- · Performance data & analytics
Free
- · AI Chat Support
- · Automatic Review Requests
- · Display Reviews On-Site
- · Email Templates Library
- · Sentiment and Profanity Check
- · Up to 50 Monthly Orders
Starter
- · AI Chat Support
- · Collect Photos/Video
- · Google Rich Snippets
- · Google Shopping Ads
- · Pricing changes based on order volume
- · Reviews Carousel
Pro
- · AI Chat Support
- · AI Reviews Summary
- · Custom Questions
- · Google Seller Rating
- · Pricing changes based on order volume
- · Smart Sorting
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureExpand your brand's reach by building a stellar online presence right where shoppers are researching their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.” Build a customer-centric business by discovering trends in your customer reviews on what’s working, and what’s not, to increase customer retention and maximise…
Yotpo product reviews and ratings drive sales and help you better understand your customers. Collect more trustworthy reviews, photos, and videos, with in-mail review requests and AI-powered prompts. Reach more shoppers by displaying your reviews and ratings on social media and search engines, like Google. Own all of your reviews and easily moderate them. Access detailed analytics to boost conversions.
- Collect service and product reviews with automated review invitations
- Drag-and-drop review widgets onsite to add social proof at key conversion points
- Increase CTR on Google Ads with reviews that count towards Google Seller Ratings
- Stand out on search with Google Seller Ratings and Google Shopping Ads
- Connect your reviews with our SMS, loyalty, and subscriptions product synergies
- Use our marketer-friendly solution to customize your reviews widget
- Leverage Smart Filters to build buyer confidence by displaying relevant content
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trustpilot Reviews |  Yotpo |
|---|---|---|
| Detected stores | Not published | 19,730 |
| Net store change, 28 days | 0 | +85 |
| Stores added, 28 days | Not enough data | 269 |
| Big-brand share | Not enough data | 18% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Trustpilot Reviews | Yotpo |
|---|---|---|
| App Store rating | 1.9 ★ | 4.8 ★(ahead) |
| App Store reviews | 35 | 4,628(ahead) |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | 19% | 65%(ahead) |
Pricing
| Measure | Trustpilot Reviews | Yotpo |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | No monthly plan listed | $15/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 3 |
Listing
| Measure | Trustpilot Reviews | Yotpo |
|---|---|---|
| Shopify category rank | Not enough data | #38 |
| Shopify App Charts | #10 on Pricing moves in Product reviews | #27 on the Shoplist 100 |
| Built for Shopify | No | No |
| Launched | Jul 14, 2021 | Nov 15, 2011 |
| Languages | 1 | 1 |
| Developer | Trustpilot | Yotpo |
FAQ
Trustpilot Reviews and Yotpo: common questions
- Is Trustpilot Reviews or Yotpo cheaper?
- Both list a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Trustpilot Reviews or Yotpo?
- On the Shopify App Store: Trustpilot Reviews 1.9 from 35 reviews and Yotpo 4.8 from 4,628 reviews.
- What features does each app list that the other doesn’t?
- Yotpo lists 12 the others don’t mention, such as Badges, Filtering, Grid layout, Promotions. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.