TripodChat vs Txted AI: Price Alert

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for TripodChat, Nov 7, 2026 for Txted AI.

The short answer

  • Only Txted AI lists a free plan. Paid plans start at $14.99/month for TripodChat and $12/month for Txted AI.
  • Txted AI lists 9 features TripodChat’s listing doesn’t mention, including Auto-assign, Contact form, Email.

Head to head

Detected stores

TripodChat: —
Txted AI: 1

App Store reviews

TripodChat: —
Txted AI: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
May 11, 2026
Jan 29, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
1active installs
  • michaelacandyzz
Most common store size
—
11-50 products100%
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

011FebMarTxted AI: Price Alert: 1 reviews in February 2026Txted AI: Price Alert: 1 reviews in March 2026
TripodChatTxted AICompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $14.99 to $49.99/month
From $0 to $49/month
Plans
Starter$14.99/month
7-day free trial
Pro$49.99/month
7-day free trial
Free PlanFree
  • · 50 conversations/month
  • · Built-in analytics
  • · No overage fees (pauses at 50)
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
Starter$12/month
$0.01 per extra conversation after 12/month
  • · 300 conversations/month
  • · Built-in analytics
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
  • · Unlimited profiles
Base$29/month
$0.01 per extra conversation after 29/month
  • · 1000 conversations/month
  • · Built-in analytics
  • · SMS, WhatsApp & Web channels
  • · Standard support
  • · Unlimited checkouts
  • · Unlimited profiles
High-Volume$49/month
$0.01 per extra conversation after 49/month
  • · 48hrs priority support
  • · 5000 conversations/month
  • · Built-in analytics
  • · SMS & WhatsApp channels
  • · Standard support
  • · Unlimited checkouts
Coverage
12 of 21 features57%
20 of 21 features95%
Unique strengths
  • AI summaries
  • Auto-assign
  • Contact form
  • Email
  • Multi-language
  • +5 more
Helpdesk
57%12/21
95%20/21
Channels
50%4/8
100%8/8
Workflow automation
62%8/13
92%12/13
1119onlybothonly
TripodChatTxted AI21 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Enhance your customer experience with an AI-driven shopping assistant. Using advanced AI, it understands natural language and guides your customers to exactly what they need. Personalize the chatbot to match your brand—customize colors, placement, welcome messages, and window size right from the Shopify theme editor.

Txted AI helps recover lost sales by capturing shopper price intent and turning it into conversions. Customers can set a target price while browsing, and Txted AI automatically re-engages them when it’s met. Merchants gain insights into pricing preferences to inform discounts and bundles. Txted also answers order and shipping questions using live Shopify data, reducing support volume.

Key points
  • AI-powered natural language product search
  • Real-time product recommendations with images and prices
  • Fully customizable appearance (colors, position, size)
  • Advanced ticketing and notification systems.
  • Answer product questions with up to date catalog, pricing, and shipping details
  • Recommend relevant products, variants, and add-ons based on customer preferences
  • Add items to cart and send checkout links in chat using storefront inventory
  • Create support tickets from messages and route issue details to your team
Screenshots
app main dashboard
app dashboardapp ticketing system
Texts to revenue—recommend, upsell, and checkout in chat
Question to checkout to support—your AI runs the buyer journeyDiscovery to delivery support—your store runs in one threadOne brand, one thread—tracking, returns, and support included

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureTripodChatTxted AI
Detected storesNot published1as of Nov 7, 2026
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedFood, Beverages & Tobacco
Top store countriesNot publishedNot published

Reviews

MeasureTripodChatTxted AI
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureTripodChatTxted AI
Free planNot listedYes
Lowest paid monthly plan$14.99/month$12/month(ahead)
Longest free trial7 daysNot listed
Plans listed24

Listing

MeasureTripodChatTxted AI
Shopify category rank#271in Helpdesk#145(ahead)in Helpdesk
Shopify App ChartsNot on this week’s charts#11 in Helpdesk
Built for ShopifyNoNo
LaunchedMay 11, 2026Jan 29, 2026
Languages1English1English
DeveloperTripod Mobile Solutions IncTxted.ai llc

FAQ

TripodChat and Txted AI: common questions

Is TripodChat or Txted AI cheaper?
Only Txted AI lists a free plan. Paid plans start at $14.99/month for TripodChat and $12/month for Txted AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
TripodChat lists 1 the others don’t mention, such as AI summaries. Txted AI lists 9 the others don’t mention, such as Auto-assign, Contact form, Email, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for TripodChat, Nov 7, 2026 for Txted AI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for TripodChat, Nov 7, 2026 for Txted AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.