Trio: Reviews, Email & Rewards vs Retenzy Loyalty Program Reward
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Trio, Nov 5, 2026 for Retenzy Loyalty Program Reward.
The short answer
- Only Trio lists a free plan.
- Retenzy Loyalty Program Reward lists 18 features Trio’s listing doesn’t mention, including All reviews page, Custom requests, Custom rewards.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 AI campaign per month
- · 250 contacts
- · 3 AI email templates
- · 500 emails per month
- · AI chatbot (50 msg/day)
- · Review widgets + stars
Pro
- · 10 AI campaigns per month
- · 2,000 contacts
- · 20 AI email templates
- · 5,000 emails per month
- · Full loyalty (tiers, referrals)
- · Google rich snippets (SEO)
Max
- · 10,000 contacts
- · 20,000 emails per month
- · 25 AI campaigns per month
- · Custom email domain (Resend)
- · Everything in Pro
- · Priority support (4h)
Free
- · 15+ widgets & Advanced analytics
- · All Loyalty, rewards & review features
- · Complete Customer Loyalty Program
- · Customer Hub & design blocks
- · Live chat support, customizations
- · Pay as your orders grow
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrio replaces three separate apps with one. Collect product reviews with photos, send email campaigns and automations, and run a loyalty system with points, VIP tiers, and referrals. Everything works together natively: customers earn loyalty points for leaving reviews, VIP tier changes trigger automated emails, and you can segment email campaigns by loyalty status.
Build a loyalty and rewards program that drives repeat purchases, improves customer retention, and strengthens brand loyalty, all on a fully customizable platform. Reward customers with points, VIP tiers, referrals, memberships, gift cards, store credit, digital gift vouchers, and in-cart redemption across online and in-store.
- Collect photo reviews automatically after delivery with smart timing
- Send email campaigns and 8 automations including abandoned cart recovery
- Run a points and rewards system with VIP tiers and referrals
- Award loyalty points for reviews and send tier-up emails automatically
- Create a customisable deal, specific to your target audience.
- Loyalty, referrals, reviews, VIP tiers & memberships program in one platform
- Loyalty program for customers that increase your customer return rate.
- Reward points, cart redemption & 15+ storefront loyalty placements
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trio |  Retenzy Loyalty Program Reward |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trio | Retenzy Loyalty Program Reward |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 42 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Trio | Retenzy Loyalty Program Reward |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | Trio | Retenzy Loyalty Program Reward |
|---|---|---|
| Shopify category rank | #309 | #24 |
| Shopify App Charts | Not on this week’s charts | #6 on Pricing moves in Loyalty and rewards |
| Built for Shopify | No | Yes |
| Launched | May 8, 2026 | Oct 12, 2023 |
| Languages | 9 | 1 |
| Developer | Lyvora | Retenzy |
FAQ
Trio and Retenzy Loyalty Program Reward: common questions
- Is Trio or Retenzy Loyalty Program Reward cheaper?
- Only Trio lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trio lists 2 the others don’t mention, such as Badges, Promotions. Retenzy Loyalty Program Reward lists 18 the others don’t mention, such as All reviews page, Custom requests, Custom rewards, Gift card programs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Trio, Nov 5, 2026 for Retenzy Loyalty Program Reward; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Trio, Nov 5, 2026 for Retenzy Loyalty Program Reward. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.