Trace: Order Tracking vs XStak : Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Trace, Oct 14, 2026 for XStak.
The short answer
- Both list a free plan. Paid plans start at $15/month for Trace and $29/month for XStak.
- XStak lists 5 features Trace’s listing doesn’t mention, including Branded tracking page, Custom tracking link, Multi-carrier.
Head to head
Free
Growth
Free
- · 50 order lookups per month.
- · Order Cancel for unfulfilled orders.
- · Storefront order tracking page.
Unlimited
- · Order Cancel for unfulfilled orders.
- · Past order history on the Tracking Page.
- · Priority email support.
- · Storefront order tracking page.
- · Unlimited order lookups.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrace adds shipment tracking to signed-in customer accounts. Buyers can see separate shipments, the latest fulfillment status, and when an update is missing or more than 48 hours old. Merchants control activation and can view their tracked-order allowance. Tracking uses existing fulfillment records and recent orders; it does not guarantee delivery dates or universal carrier coverage.
Add your Personalized Track Order page so shoppers can check their orders without contacting your team. Customers enter an order number plus email or phone, no account needed, to see status, a progress timeline, courier, and tracking number. They can cancel unfulfilled orders before they ship, view past orders in Order History, and leave star ratings and comments.
- Show separate shipment statuses for split orders.
- Flag missing or stale updates and direct buyers to the store for help.
- Show tracking only to the signed-in customer who owns the order.
- Branded tracking page shows status, timeline, and courier updates.
- Shoppers look up orders with order number plus email or phone.
- Collect star ratings and comments after an order is delivered
- Customers can cancel unfulfilled orders within 24 hours.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  XStak | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | XStak | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Trace and XStak: common questions
- Is Trace or XStak cheaper?
- Both list a free plan. Paid plans start at $15/month for Trace and $29/month for XStak. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trace lists 1 the others don’t mention, such as Dashboards. XStak lists 5 the others don’t mention, such as Branded tracking page, Custom tracking link, Multi-carrier, Order lookup page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Trace, Oct 14, 2026 for XStak; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Trace, Oct 14, 2026 for XStak. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.