Trace: Order Tracking vs Trackly: Tracking & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Trace, Oct 13, 2026 for Trackly.
The short answer
- Only Trace lists a free plan.
- Trackly lists 3 features Trace’s listing doesn’t mention, including Branded tracking page, Multi-carrier, Order lookup page.
Head to head
Free
Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrace adds shipment tracking to signed-in customer accounts. Buyers can see separate shipments, the latest fulfillment status, and when an update is missing or more than 48 hours old. Merchants control activation and can view their tracked-order allowance. Tracking uses existing fulfillment records and recent orders; it does not guarantee delivery dates or universal carrier coverage.
Trackly adds a ready-to-use order tracking page to your store at /apps/track. Shoppers enter their order number and checkout email to see live shipping status, carrier and delivery timeline from your Shopify fulfillments.
- Show separate shipment statuses for split orders.
- Flag missing or stale updates and direct buyers to the store for help.
- Show tracking only to the signed-in customer who owns the order.
- Tracking page is live at /apps/track as soon as you install, no theme code
- Order number + email lookup shows status, carrier and delivery timeline
- Match your brand with store name, color, logo and support email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Trackly | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Trackly | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Trace and Trackly: common questions
- Is Trace or Trackly cheaper?
- Only Trace lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Trace lists 1 the others don’t mention, such as Dashboards. Trackly lists 3 the others don’t mention, such as Branded tracking page, Multi-carrier, Order lookup page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Trace, Oct 13, 2026 for Trackly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Trace, Oct 13, 2026 for Trackly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.