Tous Connect vs WhatsApp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WhatsApp.
The short answer
- Only Tous Connect lists a free plan.
- WhatsApp lists 2 features Tous Connect’s listing doesn’t mention, including Automations, Custom notifications.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
Growth
Business
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect your store once. Orders, fulfilments and cancellations flow in automatically. Choose which event sends which approved WhatsApp template, and fill each blank by picking order details from a list — customer name, order number, total, tracking link. No field paths, no code. Customers confirm cash-on-delivery orders before you ship and get reminders for carts they left.
Connect your Shopify store to WhatsApp in a few clicks, so you have more time to focus on your business. The official app from Meta gives you a direct, reliable integration built to handle any scale. Shoppers can opt in to receive updates from you on WhatsApp. Re-engage opted-in shoppers with timely abandoned cart marketing messages that help bring them back to complete their purchase.
- Automatic WhatsApp updates for new orders, shipments and cancellations
- Tracking numbers and links sent to customers the moment you fulfil an order
- Pick order details from a list to fill your template — no field paths or code
- Connect your WhatsApp Business account to integrate
- Choose from a list of pre-written templates that contain dynamic variables
- Improve customer satisfaction and reduce support cases
- Leverage WhatsApp’s interactive features to strengthen customer relationships
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WhatsApp | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | WhatsApp | |
|---|---|---|
| App Store rating | Not published | 4.4 ★ |
| App Store reviews | Not published | 948 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | WhatsApp | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $11.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | WhatsApp | |
|---|---|---|
| Shopify category rank | Not enough data | #4 |
| Shopify App Charts | Not on this week’s charts | #3 on Rookies in Abandoned cart |
| Built for Shopify | No | No |
| Launched | Nov 9, 2026 | Jul 11, 2025 |
| Languages | 1 | 1 |
| Developer | Grid IT Solutions | Meta |
FAQ
Tous Connect and WhatsApp: common questions
- Is Tous Connect or WhatsApp cheaper?
- Only Tous Connect lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WhatsApp lists 2 the others don’t mention, such as Automations, Custom notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WhatsApp; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WhatsApp. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.