Tous Connect vs WA Official API + AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WA Official API + AI.
The short answer
- Only Tous Connect lists a free plan.
- WA Official API + AI lists 2 features Tous Connect’s listing doesn’t mention, including Automations, Custom notifications.
Head to head
- India
- United Arab Emirates
Free
Starter
Growth
Business
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect your store once. Orders, fulfilments and cancellations flow in automatically. Choose which event sends which approved WhatsApp template, and fill each blank by picking order details from a list — customer name, order number, total, tracking link. No field paths, no code. Customers confirm cash-on-delivery orders before you ship and get reminders for carts they left.
Automate customer communication by connecting Shopify to the WhatsApp Official API without code. The app automatically recovers lost sales by sending personalized abandoned cart reminders with dynamic checkout links. To reduce RTO losses, it sends instant Cash on Delivery order verification requests with quick-reply buttons.
- Automatic WhatsApp updates for new orders, shipments and cancellations
- Tracking numbers and links sent to customers the moment you fulfil an order
- Pick order details from a list to fill your template — no field paths or code
- Send Whastapp Message when Order is placed
- Send Whastapp Message when Order is shipped
- Make Flow for any type of Event in shopify
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  WA Official API + AI | |
|---|---|---|
| Detected stores | Not published | 13 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Business & Industrial |
| Top store countries | Not published | India, United Arab Emirates |
Reviews
| Measure | WA Official API + AI | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | WA Official API + AI | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $11.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | WA Official API + AI | |
|---|---|---|
| Shopify category rank | Not enough data | #66 |
| Shopify App Charts | Not on this week’s charts | #16 in Order tracking |
| Built for Shopify | No | No |
| Launched | Nov 9, 2026 | Jun 15, 2026 |
| Languages | 1 | 1 |
| Developer | Grid IT Solutions | Automations |
FAQ
Tous Connect and WA Official API + AI: common questions
- Is Tous Connect or WA Official API + AI cheaper?
- Only Tous Connect lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- WA Official API + AI lists 2 the others don’t mention, such as Automations, Custom notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WA Official API + AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Tous Connect, Nov 10, 2026 for WA Official API + AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.