toldby vs trustMinder.ai
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for toldby, Feb 19, 2026 for trustMinder.ai.
The short answer
- Only toldby lists a free plan.
- toldby lists 4 features trustMinder.ai’s listing doesn’t mention, including Attribution, Data export, Market research.
Head to head
Free
- · 24-hour response & analytics history
- · Data-request exports
- · Eight templates; three question types
- · Optional follow-ups; answer CSV exports
- · Unlimited response collection
Pro
- · Automatic AI Insights
- · Data-request exports
- · Everything in Free
- · Full-history answer CSV exports
- · Original quotes linked to responses
- · Unlimited response & analytics history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAsk one question at a time on your Thank you and Order status pages. Start from a template or write multiple choice, NPS and open-text questions. Add optional follow-ups to selected options. Explore acquisition maps, answer tables and responses with order context. Export answers to CSV. Free includes a rolling 24-hour history; collection and retention continue.
If Shopify is just one part of your customer journey, trustMinder brings all feedback together in one place. Collecting feedback is easy - understanding it is what matters. trustMinder uses advanced AI, including NLP, sentiment and emotional analysis, to uncover themes, emotions, and insights you can action - helping you improve customer experiences and loyalty.
- Ask questions on the Thank you and Order status pages
- Start from an attribution, NPS, or open-text template, or write your own
- Watch answers arrive in a filterable response feed, and export to CSV
- See response rate, drop-off, and how answers break down by option
- AI powered Insights to identify customer trends, sentiment, satisfaction etc.
- Scalable and Secure. Enterprise grade platform for big and small businesses.
- Actionable Workflows - if there's negative feedback, you're notified instantly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  toldby |  trustMinder.ai |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | toldby | trustMinder.ai |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | toldby | trustMinder.ai |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $6/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | toldby | trustMinder.ai |
|---|---|---|
| Shopify category rank | #40(ahead) | #128 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 11, 2026 | Dec 2, 2025 |
| Languages | 1 | 1 |
| Developer | Vera Labs LLC | trustMinder |
FAQ
toldby and trustMinder.ai: common questions
- Is toldby or trustMinder.ai cheaper?
- Only toldby lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- toldby lists 4 the others don’t mention, such as Attribution, Data export, Market research, Product feedback. trustMinder.ai lists 1 the others don’t mention, such as Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for toldby, Feb 19, 2026 for trustMinder.ai; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for toldby, Feb 19, 2026 for trustMinder.ai. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.