toldby vs TrueSource ‑ Order Attribution

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for toldby, Oct 23, 2026 for TrueSource.

The short answer

  • Only toldby lists a free plan. Paid plans start at $6/month for toldby and $9.99/month for TrueSource.
  • toldby lists 6 features TrueSource’s listing doesn’t mention, including Attribution, Customer satisfaction, Data export.

Head to head

App Store reviews

toldby: —
TrueSource: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Surveys
  • Surveys
Languages
  • English
  • English
Launched
Aug 11, 2026
Mar 3, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $6/month
From $9.99 to $29/month
Plans
FreeFree
  • · 24-hour response & analytics history
  • · Data-request exports
  • · Eight templates; three question types
  • · Optional follow-ups; answer CSV exports
  • · Unlimited response collection
Pro$6/month
14-day free trial
  • · Automatic AI Insights
  • · Data-request exports
  • · Everything in Free
  • · Full-history answer CSV exports
  • · Original quotes linked to responses
  • · Unlimited response & analytics history
PRO$9.99/month
  • · Displays revenue, orders, and AOV
  • · Get free 3 months credit for new users
  • · Hybrid Attribution
  • · One Question Module for Thank You Page
  • · Provide Automated Inisghts
  • · Shows Data Confidence Score
Premium$29/month
  • · Hybrid Attribution
  • · Pixel and Customer Answer compare data
  • · Shows Data Confidence Score
  • · Shows Full Customer Journey
Coverage
7 of 7 features100%
1 of 7 features14%
Unique strengths
  • Attribution
  • Customer satisfaction
  • Data export
  • Market research
  • +2 more
—
Surveys
100%7/7
14%1/7
Submission management
100%1/1
0%0/1
Survey types
100%6/6
17%1/6
610onlybothonly
toldbyTrueSource7 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

toldbyNo rating yetTrueSource5.0(1)
Works with also listed by another
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—
How it sells itself

Ask one question at a time on your Thank you and Order status pages. Start from a template or write multiple choice, NPS and open-text questions. Add optional follow-ups to selected options. Explore acquisition maps, answer tables and responses with order context. Export answers to CSV. Free includes a rolling 24-hour history; collection and retention continue.

Meta and Google pixels miss real traffic sources like TikTok views, podcast listeners, and word-of-mouth referrals, so ad managers do not show the full picture of what is driving sales. TrueSource asks one simple question on the thank-you page, "How did you hear about us?", and checks each answer against the order's own click and referral data.

Key points
  • Ask questions on the Thank you and Order status pages
  • Start from an attribution, NPS, or open-text template, or write your own
  • Watch answers arrive in a filterable response feed, and export to CSV
  • See response rate, drop-off, and how answers break down by option
  • Shows one attribution question on the order status page.
  • Track conversions from TikTok, Podcasts, and Word-of-Mouth that pixels miss.
  • No surveys, no forms, and no extra steps for customers
  • Seamless post-purchase survey, no extra steps for customers.
Screenshots
results
checkout editorthank you survey
Shows thank you page extension module in live
Shows state after submiting answerShows Dashbaord and checkout serveyShows shopify theme editor view on thank you page

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasuretoldbyTrueSource
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasuretoldbyTrueSource
App Store ratingNot published5.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasuretoldbyTrueSource
Free planYesNot listed
Lowest paid monthly plan$6/month(ahead)$9.99/month
Longest free trial14 daysNot listed
Plans listed22

Listing

MeasuretoldbyTrueSource
Shopify category rank#40(ahead)in Surveys#132in Surveys
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 11, 2026Mar 3, 2026
Languages1English1English
DeveloperVera Labs LLCblackash_web

FAQ

toldby and TrueSource: common questions

Is toldby or TrueSource cheaper?
Only toldby lists a free plan. Paid plans start at $6/month for toldby and $9.99/month for TrueSource. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
toldby lists 6 the others don’t mention, such as Attribution, Customer satisfaction, Data export, Market research. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for toldby, Oct 23, 2026 for TrueSource; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for toldby, Oct 23, 2026 for TrueSource. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.