Track My Order vs Trackly: Tracking & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Track My Order lists a free plan.
- Track My Order lists 2 features Trackly’s listing doesn’t mention, including Dashboards, Global tracking.
Head to head
Free
- · Create a branded order tracking page
- · Simple order tracker for your store
- · Sync shipment status to dashboard
- · Track packages post-purchase
- · Track up to 50 shipments per month
- · View delivery and transit-time analytics
Basic
- · 300+ carrier integrations
- · Access to real-time order status
- · Easy Shopify order tracking
- · Export tracking data as CSV
- · Reduce WISMO inquiries
- · Track up to 200 shipments per month
Pro
- · Create a custom order tracking page
- · Download report as CSV
- · Easy package tracking for Shoppers
- · Find where is my order? answers
- · Monitor shipment delivery performance
- · Smooth post-purchase tracking
Premium
- · Best for stores with high order volume
- · Customizable tracking widget & page
- · Detailed shipment and delivery analytics
- · Download report as CSV
- · Export shipment data for easy review
- · Real-time order status to customers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureInstall Track My Order to make your Shopify shipment tracking easy to manage. This order tracking app lets you add a widget to pages or create a branded Shopify order status and tracking page. Supports 300+ carriers. Provide a great post-purchase tracking experience with real-time order tracking. Tracked orders sync directly from Shopify to the dashboard. View order delivery status & analytics.
Trackly adds a ready-to-use order tracking page to your store at /apps/track. Shoppers enter their order number and checkout email to see live shipping status, carrier and delivery timeline from your Shopify fulfillments.
- Branded order-tracking page your customers can use without contacting you.
- Customize the tracking page and widget to match your brand.
- See all shipments and delivery status in your admin dashboard
- Tracking page is live at /apps/track as soon as you install, no theme code
- Order number + email lookup shows status, carrier and delivery timeline
- Match your brand with store name, color, logo and support email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Track My Order |  Trackly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Track My Order | Trackly |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Track My Order | Trackly |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Track My Order | Trackly |
|---|---|---|
| Shopify category rank | #180(ahead) | #308 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 25, 2026 | Sep 25, 2026 |
| Languages | 1 | 1 |
| Developer | Softrix Technologies | SolApp |
FAQ
Track My Order and Trackly: common questions
- Is Track My Order or Trackly cheaper?
- Only Track My Order lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Track My Order lists 2 the others don’t mention, such as Dashboards, Global tracking. Trackly lists 1 the others don’t mention, such as Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.