Tipi Help vs Webkul Helpdesk Support‑UVdesk

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Tipi Help, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk.

The short answer

  • Paid plans start at $10/month for Tipi Help and $36/month for Webkul Helpdesk Support‑UVdesk.
  • Webkul Helpdesk Support‑UVdesk lists 2 features Tipi Help’s listing doesn’t mention, including AI responses, Contact form.

Head to head

App Store reviews

Tipi Help: —
Webkul Helpdesk Support‑UVdesk: 7
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—

Customer support with social media & marketplace [eBay,amazon]

Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 13, 2024
May 19, 2017
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012JunSepAprOctOctFebOctWebkul Helpdesk Support‑UVdesk: 2 reviews in June 2018Webkul Helpdesk Support‑UVdesk: 2 reviews in July 2018Webkul Helpdesk Support‑UVdesk: 1 reviews in September 2018Webkul Helpdesk Support‑UVdesk: 1 reviews in October 2018Webkul Helpdesk Support‑UVdesk: 2 reviews in April 2019Webkul Helpdesk Support‑UVdesk: 1 reviews in June 2019Webkul Helpdesk Support‑UVdesk: 1 reviews in October 2019Webkul Helpdesk Support‑UVdesk: 1 reviews in July 2020Webkul Helpdesk Support‑UVdesk: 1 reviews in October 2020Webkul Helpdesk Support‑UVdesk: 1 reviews in January 2021Webkul Helpdesk Support‑UVdesk: 1 reviews in February 2021Webkul Helpdesk Support‑UVdesk: 1 reviews in October 2024
Tipi HelpWebkul Helpdesk Support‑UVdeskCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$10/month
$36/month
Plans
Basic$10/month
14-day free trial
Enterprise Plan$36/month
30-day free trial
  • · $36 for Two Agents
  • · 50+ Apps
  • · All Enterprise Plan Features
  • · Multiple Stores
  • · Unlimited Mailbox
Coverage
4 of 6 features67%
5 of 6 features83%
Unique strengths
  • Unified inbox
  • AI responses
  • Contact form
Helpdesk
67%4/6
83%5/6
Channels
67%2/3
100%3/3
Workflow automation
67%2/3
67%2/3
132onlybothonly
Tipi HelpWebkul Helpdesk Support‑UVdesk6 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
  • Amazon
  • eBay
  • Magento 2
  • OpenCart
  • Cs-Cart
How it sells itself

Make your customers happy and keep them coming back with Tipi, the app that helps stores with their customer support needs. It’s easy to use but has strong features that let you deal with customer inquiries quickly. You’ll get the hang of it in under an hour. Before you know it, you’ll be providing great and personalized customer support.

UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time.

Key points
  • All customer support conversations in a single location
  • Assign conversations to your support team members
  • Implement the most straightforward conversation workflow
  • Integrated in your store's admin interface
  • Streamline customer support from one dashboard.
  • Utilize pre-defined templates, Reporting, Automated workflow for quick support.
  • A custom Form helps the customer to send an instant query from the Shopify front.
Screenshots
Tipi help showing a ticket
App summary presentationTipi Help list of ticketsTipi Help shared inbox main features
Shopify Helpdesk Customer Inner Ticket View
Shopify Helpdesk Binaka and Form configurationShopify Helpdesk Customer Ticket ViewShopify Helpdesk Admin Inner Ticket View

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureTipi HelpWebkul Helpdesk Support‑UVdesk
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureTipi HelpWebkul Helpdesk Support‑UVdesk
App Store ratingNot published5.0 ★
App Store reviewsNot published7
New reviews, 28 daysNot enough data0
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureTipi HelpWebkul Helpdesk Support‑UVdesk
Free planNot listedNot listed
Lowest paid monthly plan$10/month(ahead)$36/month
Longest free trial14 days30 days
Plans listed11

Listing

MeasureTipi HelpWebkul Helpdesk Support‑UVdesk
Shopify category rank#201in Helpdesk#146(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 13, 2024May 19, 2017
Languages1English1English
DeveloperTipihelpWebkul Software Pvt Ltd

FAQ

Tipi Help and Webkul Helpdesk Support‑UVdesk: common questions

Is Tipi Help or Webkul Helpdesk Support‑UVdesk cheaper?
Paid plans start at $10/month for Tipi Help and $36/month for Webkul Helpdesk Support‑UVdesk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Tipi Help lists 1 the others don’t mention, such as Unified inbox. Webkul Helpdesk Support‑UVdesk lists 2 the others don’t mention, such as AI responses, Contact form. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Tipi Help, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Tipi Help, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.