TextYess vs WhatAI: WhatsApp Shop & AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- On the Shopify App Store: TextYess 5.0 from 48 reviews and WhatAI 5.0 from 6 reviews.
- Only WhatAI lists a free plan. Paid plans start at $290/month for TextYess and $14.99/month for WhatAI.
- TextYess lists 15 features WhatAI’s listing doesn’t mention, including Cart recovery, Chat assignment, Chat buttons.
Head to head
- Italy
- United Kingdom
- Belgium
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
BASE
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 1.000 Outbound Messages/Month
- · Enhanced analytics
- · Live-chat support
- · View conversation history
PRO
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 2.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
CUSTOM
- · 1,000 free operator replies/month (24h)
- · 1,750 Conversation Replies/Month
- · 3.000 Outbound Messages/Month
- · Collect phone numbers
- · Enhanced analytics
- · Live-chat support
Free
- · 30 AI Messages
- · Unified WhatsApp Inbox
Starter
- · 700 AI Messages
- · Unified WhatsApp Inbox
Growth
- · 2000 AI Messages
- · Unified WhatsApp Inbox
Business
- · 5000 AI Messages
- · Unified WhatsApp Inbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTextYess (official Meta Business Partner) is your comprehensive solution for boosting eCommerce sales through WhatsApp. Our platform allows you to send large-scale WhatsApp broadcast campaigns to your customers, set up automations like abandoned cart recovery and post-purchase follow-ups, and provide instant, 24/7 customer support with an AI Assistant seamlessly connected to your product catalog.
Scale your sales with an AI-powered WhatsApp integration. Let AI sell your products and handle customer inquiries instantly and seamlessly. Use our professional inbox to send products and discounts directly while staying organized. Plus, a customizable storefront chat widget connects you with visitors instantly. Turn conversations into conversions today!
- The AI responds 24/7 real time in all languages sending product photos and links
- The AI is trained on your product catalog, your customers' information, and more
- The AI sends checkout links in chat to sell directly on Whatsapp in one click
- The AI allows you to send targeted WhatsApp campaigns and automations in 1 click
- WhatsApp AI: AI learns your products, pages & policies to answer customers 24/7.
- AI-Powered Sales: Recommend & sell products using interactive WhatsApp carousel.
- Customizable Chat Widget: Add a branded WhatsApp button to your storefront.
- Custom Inbox: Send products and discounts directly without manual link copying.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | TextYess |  WhatAI |
|---|---|---|
| Detected stores | 192 | Not published |
| Net store change, 28 days | +28 | 0 |
| Stores added, 28 days | 28 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | Italy, United Kingdom, Belgium | Not published |
Reviews
| Measure | TextYess | WhatAI |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 48(ahead) | 6 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
TextYess and WhatAI: common questions
- Is TextYess or WhatAI cheaper?
- Only WhatAI lists a free plan. Paid plans start at $290/month for TextYess and $14.99/month for WhatAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, TextYess or WhatAI?
- On the Shopify App Store: TextYess 5.0 from 48 reviews and WhatAI 5.0 from 6 reviews.
- What features does each app list that the other doesn’t?
- TextYess lists 15 the others don’t mention, such as Cart recovery, Chat assignment, Chat buttons, COD verification. WhatAI lists 5 the others don’t mention, such as Business hours, Chat window, Emojis and stickers, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.