Tern Trade‑in vs Tilli ‑ Repair & Alteration

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Tern Trade‑in, Oct 13, 2026 for Tilli.

The short answer

  • Paid plans start at $299/month for Tern Trade‑in and $70/month for Tilli.
  • Tern Trade‑in lists 5 features Tilli’s listing doesn’t mention, including Discount codes, Email notifications, Return portal.

Head to head

App Store reviews

Tern Trade‑in: 11
Tilli: —

New reviews, 28 days

Tern Trade‑in: 1
Tilli: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Launch your own trade-in programme in just a few short steps

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Categories
  • Returns and exchanges
  • Returns and exchanges
Languages
  • English
  • French This app is not translated into English
Launched
Aug 6, 2021
May 17, 2023
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
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Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035FebMayAprJulFebMarTern Trade‑in: 2 reviews in February 2022Tern Trade‑in: 1 reviews in May 2023Tern Trade‑in: 1 reviews in April 2025Tern Trade‑in: 3 reviews in July 2025Tern Trade‑in: 2 reviews in February 2026Tern Trade‑in: 1 reviews in March 2026
Tern Trade‑inTilliCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $299 to $499/month
$70/month
Plans
Standard: Trade-in$299/month
30-day free trialShipping fees charged separately (if using Tern integrated carrier), plus $3.00 per additional trade-in order over limit
  • · 100 Trade-in orders per month + 5 users
  • · Auto-generate shipping labels & rewards
  • · Build custom trade-in catalog
  • · Calculate dynamic values by condition
  • · Capture data + validate w/ image upload
  • · Customise design + translate/edit copy
Pro: Resale$499/month
30-day free trialShipping fees charged separately (if using Tern integrated carrier), plus $2.50 per additional trade-in order over limit
  • · 200 Trade-in orders per month + 10 users
  • · ALL Standard tier features, plus...
  • · Advanced Trade-in Offers service
  • · Automated Shopify resale relisting
  • · Restock items against original SKU
  • · Run scheduled reports
Abonnement mensuel$70/month
30-day free trial
Coverage
5 of 5 features100%
0 of 5 features0%
Unique strengths
  • Discount codes
  • Email notifications
  • Return portal
  • Return tracking
  • +1 more
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Returns and exchanges
100%5/5
0%0/5
Return management
100%4/4
0%0/4
Return options
100%1/1
0%0/1
500onlybothonly
Tern Trade‑inTilli5 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the trade-in value, Tern automates the process, making it easy for your customers – and your team.

Tilli facilite la prise de rendez-vous pour vos clients avec les meilleurs artisans couturiers français, pour entretenir et faire perdurer leurs vêtements et linge de maison. Vos clients peuvent choisir de les rencontrer à domicile, en boutique ou d'envoyer vos pièces par colis.

Key points
  • Full control over trade-in credit pricing and eligibility criteria
  • Flexible logistics make it easy to send back (or drop-off) trade-in items
  • Automatically issue trackable credit for goods that are received
  • Relist products for resale, reusing the data associated with every trade-in
  • Plugin clé en main : Tilli s'intègre en quelques clics à vos outils e-commerce
  • Un réseau d’artisans partout en France pour vos clients
  • Un service aftercare retouche & réparation, tout au long du parcours client
  • Une solution efficace comme alternative aux retours clients
Screenshots
Drive customer acquisition and lifetime value
Create profitable new revenue streams through reuse or resalea flexible solution with full brand controltern_powering circular retail
Le client choisit les dates et horaires qui lui conviennent
Proposez Tilli le service aftercare à vos clientsLe client est guidé pour choisir la retouche dont il a besoinVotre client peut commander ses retouches de vêtements

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureTern Trade‑inTilli
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureTern Trade‑inTilli
App Store rating5.0 ★Not published
App Store reviews11Not published
New reviews, 28 days1Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureTern Trade‑inTilli
Free planNot listedNot listed
Lowest paid monthly plan$299/month$70/month(ahead)
Longest free trial30 days30 days
Plans listed21

Listing

MeasureTern Trade‑inTilli
Shopify category rank#96(ahead)in Returns and exchanges#212in Returns and exchanges
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 6, 2021May 17, 2023
Languages1English1French This app is not translated into English
DeveloperTern Eco LtdTilli - Service de couturier

FAQ

Tern Trade‑in and Tilli: common questions

Is Tern Trade‑in or Tilli cheaper?
Paid plans start at $299/month for Tern Trade‑in and $70/month for Tilli. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Tern Trade‑in lists 5 the others don’t mention, such as Discount codes, Email notifications, Return portal, Return tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Tern Trade‑in, Oct 13, 2026 for Tilli; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Tern Trade‑in, Oct 13, 2026 for Tilli. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.