Taskra ‑ AI Customer Support vs Trexa Order Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Taskra, Nov 1, 2026 for Trexa Order Tracking AI.
The short answer
- On the Shopify App Store: Taskra 5.0 from 1 reviews and Trexa Order Tracking AI 5.0 from 5 reviews.
- Both list a free plan. Paid plans start at $29/month for Taskra and $19/month for Trexa Order Tracking AI.
- Taskra lists 19 features Trexa Order Tracking AI’s listing doesn’t mention, including AI chatbots, AI responses, AI summaries.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Lite
- · 1 Team Member
- · 1 store connected
- · 500 AI replies per month
- · AI training (products + FAQs)
- · Email + Live Chat support
- · Email AI Summaries
Standard
- · 2 Team Members
- · 4,000 AI replies per month
- · AI Training (products + FAQs)
- · Abandoned Cart Recovery
- · Analytics Dashboard
- · Email + Live Chat Support
Plus
- · 10,000 AI replies per month
- · 3 stores connected
- · 4 Team Members
- · Abandoned Cart Recovery
- · Email + Live Chat Support
- · Full Analytics Dashboard
Pro
- · 10 Team Members
- · API Access & Webhooks
- · All channels (Email Copilot & Live chat)
- · Everything in Plus
- · Priority Support
- · Unlimited AI replies
Free
- · 10 premium orders/month
- · AI order assistant
- · Basic post-purchase analytics
- · Branded order tracking page
- · Email support
- · Self-serve cancellation requests
Starter
- · Dropshipping mode
- · Everything in Free
- · Priority email support
- · Product recommendations on tracking page
- · Revenue impact dashboard
- · Up to 200 premium orders/month
Growth
- · AI auto-reply
- · Everything in Starter
- · Priority support
- · Self-serve returns and exchanges
- · Store credit and return alternatives
- · Up to 500 premium orders/month
Pro
- · Advanced post-purchase analytics
- · Everything in Growth
- · Priority support
- · Proactive delivery alerts
- · Up to 1,000 premium orders/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTaskra trains on your products, policies, and orders so answers mention real SKUs and tracking, not a generic script. Use it in your support inbox (Gmail or Outlook) and as live chat on the storefront. Inbox Copilot drafts replies in your brand voice; you review, steer the tone, and send, or enable autopilot. The same AI can follow up on abandoned checkouts and capture visitor details. Start on Lite at no cost.
Trexa replaces your tracking app, your support inbox, and your returns app with one AI-native post-purchase platform. Customers get a branded tracking page with an AI assistant that answers delivery, return, cancellation, and order questions using real order data and store policies.
- AI trained on your store — products, policies, and order history
- AI command actions — edit orders, trigger refunds, apply discounts
- Live chat that captures leads and turns visitors into buyers
- Smart inbox routes, drafts, and resolves tickets automatically
- Branded order tracking page with realtime shipment status from all major carrier
- AI assistant answers shipping, returns, and order questions using your policies
- Support inbox with AI-drafted replies so your team responds significantly faster
- Automated returns flow checks eligibility and guides customers through requests
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Taskra |  Trexa Order Tracking AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Taskra | Trexa Order Tracking AI |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 5(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Taskra | Trexa Order Tracking AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $19/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Taskra | Trexa Order Tracking AI |
|---|---|---|
| Shopify category rank | #412 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 3, 2026 | Mar 16, 2026 |
| Languages | 1 | 1 |
| Developer | Taskra | SaaSpero LLC |
FAQ
Taskra and Trexa Order Tracking AI: common questions
- Is Taskra or Trexa Order Tracking AI cheaper?
- Both list a free plan. Paid plans start at $29/month for Taskra and $19/month for Trexa Order Tracking AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Taskra or Trexa Order Tracking AI?
- On the Shopify App Store: Taskra 5.0 from 1 reviews and Trexa Order Tracking AI 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- Taskra lists 19 the others don’t mention, such as AI chatbots, AI responses, AI summaries, Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Taskra, Nov 1, 2026 for Trexa Order Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Taskra, Nov 1, 2026 for Trexa Order Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.