Tapwa – WhatsApp Chat Button vs WebUx: WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Tapwa, Nov 3, 2026 for WebUx.
The short answer
- Only Tapwa lists a free plan.
- Tapwa lists 2 features WebUx’s listing doesn’t mention, including Greetings, Welcome messages.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp Number
- · Basic Styling (color, position)
- · Custom Greeting Message
- · Floating WhatsApp Button
Pro Plan
- · Advanced Styling & Animations
- · Analytics Dashboard
- · Analytics Integration
- · Facebook Pixel Integration
- · Floating WhatsApp Button
- · Multi-Agent Support (up to 20)
Advanced Plan
- · Abandoned Cart Recovery
- · Advanced Styling & Animations
- · Floating WhatsApp Button
- · Multi-Agent Support (up to 50)
- · Page Rules (type + URL patterns)
- · Per-Agent Analytics & Reports
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTapwa adds a WhatsApp chat button to your online store, letting customers reach you instantly with one tap. When a customer clicks the button, WhatsApp opens with a pre-filled message that includes product details if they are on a product page. You can set up multiple support agents with different departments, and assign specific agents to specific pages using URL pattern rules.
WhatsApp Chat Button adds a floating WhatsApp button to your storefront so shoppers can message you instantly. Customize colors, position, size, shape, and animation from a simple dashboard no coding needed. Show it everywhere or only on specific pages, hide it on checkout or for logged-in customers, and schedule when it appears.
- Floating chat button — customers tap to message you instantly
- Route chats to Sales, Support, or Returns teams
- Show or hide the button on specific pages and URLs
- Track button clicks with daily trends and device breakdown
- Customizable button: colors, size, position, shape, and animation
- Show on specific pages or schedule visibility by date and time
- Upload a custom icon or use the default WhatsApp-style icon
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Tapwa |  WebUx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Tapwa | WebUx |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Tapwa and WebUx: common questions
- Is Tapwa or WebUx cheaper?
- Only Tapwa lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tapwa lists 2 the others don’t mention, such as Greetings, Welcome messages. WebUx lists 2 the others don’t mention, such as AI chatbots, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Tapwa, Nov 3, 2026 for WebUx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Tapwa, Nov 3, 2026 for WebUx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.