Taptalk ‑ Multi Agent WhatsApp vs SK: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 19, 2026 for Taptalk, Nov 8, 2026 for SK.
The short answer
- Only SK lists a free plan. Paid plans start at $4.99/month for Taptalk and $29/month for SK.
- Taptalk lists 3 features SK’s listing doesn’t mention, including Chat assignment, FAQs, Live chat.
Head to head
- India
- Mexico
- Italy
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
- · Full analytics dashboard
- · Visual widget designer
Free
- · 2 AI conversations
- · Auto-open triggers
- · Chat popup, welcome message
- · Device visibility (mobile / desktop)
- · GDPR consent before opening WhatsApp
- · Meta Pixel event tracking
Starter
- · $0.15 per extra conversation
- · +30 free buffer conversations/mo
- · 300 AI conversations/mo included
- · Conversation cost analytics (Meta data)
- · Extra usage pay-per-conversation overage
- · Meta account connect + message templates
Growth
- · $0.12 per extra conversation
- · +100 free buffer conversations/mo
- · 1,000 AI conversations/mo included
Scale
- · $0.10 per extra conversation
- · +300 free buffer conversations/mo
- · 3,000 AI conversations/mo included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShow your whole team on WhatsApp, not just one agent. Add multiple agents with photos, names, roles, and live availability. Shoppers see exactly who's online and pick who to talk to — sales, support, or returns. Smart routing places relevant agents on your product, cart, and order pages automatically. Every chat opens pre-filled with the product name or order details, so context is never lost.
WhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers.
- Multi-agent panel with live status — shoppers choose who to contact
- Smart routing & auto-open triggers — matched agent, matched page, matched moment
- Shopify context in every message — product, order & cart auto-filled
- After-hours lead capture, GDPR consent & 19 built-in languages
- Add WhatsApp chat button to your online store.
- Fully customizable button with colors, image, placement and design.
- Customer can reach out to you via this WhatsApp chat button.
- 3 different layout design for Whatsapp chat button.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Taptalk |  SK |
|---|---|---|
| Detected stores | Not published | 1,028 |
| Net store change, 28 days | 0 | −9 |
| Stores added, 28 days | Not enough data | 17 |
| Big-brand share | Not enough data | 10% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | India, Mexico, Italy |
Reviews
| Measure | Taptalk | SK |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 88 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Taptalk and SK: common questions
- Is Taptalk or SK cheaper?
- Only SK lists a free plan. Paid plans start at $4.99/month for Taptalk and $29/month for SK. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Taptalk lists 3 the others don’t mention, such as Chat assignment, FAQs, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 19, 2026 for Taptalk, Nov 8, 2026 for SK; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 19, 2026 for Taptalk, Nov 8, 2026 for SK. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.