Tapline: Email Contact Button vs WebUx: WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Tapline, Nov 3, 2026 for WebUx.
The short answer
- Only Tapline lists a free plan.
- Tapline lists 5 features WebUx’s listing doesn’t mention, including Color and font, Email chat, Emojis and stickers.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · "Powered by Tapline" badge
- · Click analytics
- · Device visibility (mobile/desktop)
- · Full styling and design templates
- · Generic message template
Basic
- · Custom button icon
- · Everything from Starter
- · Greeting bubble
- · Multiple message templates
- · No "Powered by" badge
Pro
- · Business hours
- · Button animations
- · Custom CSS
- · Everything from Basic
- · Page, Product and Country targeting
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTapline adds a floating Email button to your store, so shoppers can order, ask a question, or get a quote in a single tap. Each message arrives prefilled with the product, variant, price and page link, so you reply fast and close the sale. Match the button to your brand, add a greeting bubble and intro animation, and choose exactly which pages, products, countries and devices it appears on.
WhatsApp Chat Button adds a floating WhatsApp button to your storefront so shoppers can message you instantly. Customize colors, position, size, shape, and animation from a simple dashboard no coding needed. Show it everywhere or only on specific pages, hide it on checkout or for logged-in customers, and schedule when it appears.
- Prefilled messages with live product, variant, price and page details
- Style the button to match your brand
- Greeting bubble and intro animations
- Show it on the right pages, products, countries and devices
- Customizable button: colors, size, position, shape, and animation
- Show on specific pages or schedule visibility by date and time
- Upload a custom icon or use the default WhatsApp-style icon
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Tapline |  WebUx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Tapline | WebUx |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Tapline and WebUx: common questions
- Is Tapline or WebUx cheaper?
- Only Tapline lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tapline lists 5 the others don’t mention, such as Color and font, Email chat, Emojis and stickers, Greetings. WebUx lists 3 the others don’t mention, such as AI chatbots, Live chat, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Tapline, Nov 3, 2026 for WebUx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Tapline, Nov 3, 2026 for WebUx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.