Talksy Live Chat & Search vs tawk.to Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Talksy Live Chat & Search, Nov 8, 2026 for tawk.to Live Chat.
The short answer
- Only Talksy Live Chat & Search lists a free plan.
- Talksy Live Chat & Search lists 6 features tawk.to Live Chat’s listing doesn’t mention, including Agent avatar, Chat buttons, Color and font.
Head to head
Free Messaging App to Monitor & Chat with site Visitors
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free / Basic
- · 100 free user chats included
- · Animated questions (max 3 question)
- · Chat history available for 30 days
- · Email alerts (30 min delay)
Standard
- · 500 free user chats included
- · Auto-reply for questions
- · Chat history available for 6 months
- · Customize chat widget appearance
- · Email alerts (5 min delay)
- · Manage and organize FAQs
Premium
- · Email alerts (1 min delay)
- · Push notifications (instant)
- · Unlimited FAQ management
- · Unlimited animated questions
- · Unlimited chat history retention
- · Unlimited chat user search
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTalksy is a live chat and customer support widget for Shopify stores. Combine real-time chat, built-in store search, and FAQs in one powerful tool. Help visitors find products faster, answer common questions instantly, and improve customer engagement. Get instant email and in-browser notifications for every message. Easy setup, no coding required.
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go.
- Real-time live chat to connect store owners with customers instantly.
- View visitor location, local time, and store source in each conversation.
- Customize chat widget colors, text, and avatar to match your brand.
- Use quick reply buttons to respond faster to common customer queries.
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Talksy Live Chat & Search |  tawk.to Live Chat |
|---|---|---|
| Detected stores | Not published | 4,068 |
| Net store change, 28 days | 0 | −23 |
| Stores added, 28 days | Not enough data | 43 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, Canada |
Reviews
| Measure | Talksy Live Chat & Search | tawk.to Live Chat |
|---|---|---|
| App Store rating | Not published | 3.6 ★ |
| App Store reviews | Not published | 89 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Talksy Live Chat & Search | tawk.to Live Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9.49/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Talksy Live Chat & Search | tawk.to Live Chat |
|---|---|---|
| Shopify category rank | #799 | #172(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 in Chat |
| Built for Shopify | No | No |
| Launched | Jan 23, 2026 | Nov 16, 2015 |
| Languages | 1 | 1 |
| Developer | Digittrix Infotech Pvt Ltd. | tawk.to |
FAQ
Talksy Live Chat & Search and tawk.to Live Chat: common questions
- Is Talksy Live Chat & Search or tawk.to Live Chat cheaper?
- Only Talksy Live Chat & Search lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Talksy Live Chat & Search lists 6 the others don’t mention, such as Agent avatar, Chat buttons, Color and font, File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Talksy Live Chat & Search, Nov 8, 2026 for tawk.to Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Talksy Live Chat & Search, Nov 8, 2026 for tawk.to Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.