Synctrack AI Order Tracking vs Tracking Rabbit
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 11, 2026 for Synctrack AI Order Tracking, Oct 14, 2026 for Tracking Rabbit.
The short answer
- Only Synctrack AI Order Tracking lists a free plan. Paid plans start at $6/month for Synctrack AI Order Tracking and $20/month for Tracking Rabbit.
- Synctrack AI Order Tracking lists 14 features Tracking Rabbit’s listing doesn’t mention, including Automations, Branded tracking page, Carrier selection.
Head to head
Order Lookup, Track Order Status, Unlimited Email
Order Tracker, Order Lookup, Branded Tracking Page for Upsells
- United States
- United Kingdom
- Hong Kong
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 default language for tracking page
- · 2,880+ couriers (DHL, USPS, FedEx, USPS)
- · 60 orders/month included
- · Email shipment tracking notifications
- · Live chat support 24/7
- · Order lookup and order tracker
Launch
- · 200 orders/month included
- · 3 languages for tracking page
- · All Free features included
- · Custom shipment tracking status
- · Live chat support 24/7
- · Product upsell blocks
Scale
- · 1:1 Strategy Consultation Call
- · 2,000 orders/month included
- · 5 languages for tracking page
- · All Launch features included
- · Blacklisting/Dropshipping mode
- · Courier mapping
Pro
- · 1:1 Strategy Consultation Call
- · 5,000 orders/month included
- · Advanced analytics dashboard
- · All Scale features included
- · Live chat support 24/7
- · Unlimited 137 languages tracking page
Free
- · 100+ courier integrations
- · 200 shipments per month
- · Branded tracking & lookup
- · Email notifications
- · Order statuses
- · Recommendations & upsells
Startup
- · 400 shipments per month
- · All Free features
- · Delivery analytics
Growth
- · 1,000 shipments per month
- · All Free features
- · Delivery analytics
Market Leader
- · 5,000 shipments per month
- · All Free features
- · Delivery analytics
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSynctrack gives merchants a branded track order tracking page upsell with real-time shipment, delivery updates like trackingmore, 17track, track123. Customers can look up orders, follow packages across multiple carriers, and view estimated delivery dates in one place. Send automatic email notifications, monitor delivery performance, and identify delayed shipments with Sidekick fulfillment analytics.
Tracking Rabbit reinforces your brand, improves customer satisfaction, and boosts your sales through order tracking. Tracking Rabbit lets you give customers a branded experience, from custom shipping notifications to an order tracking lookup page. Plus, upsells, sales messages, promotions, and even customizable product recommendations.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Branded Tracking Page with Real-Time Tracking Updates
- Shipping Notifications
- Recommendations and Upsells
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Synctrack AI Order Tracking |  Tracking Rabbit |
|---|---|---|
| Detected stores | 147 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Electronics | Not published |
| Top store countries | United States, United Kingdom, Hong Kong | Not published |
Reviews
| Measure | Synctrack AI Order Tracking | Tracking Rabbit |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 94 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 7% | Not enough data |
Pricing
| Measure | Synctrack AI Order Tracking | Tracking Rabbit |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $6/month(ahead) | $20/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Synctrack AI Order Tracking | Tracking Rabbit |
|---|---|---|
| Shopify category rank | #7 | Not enough data |
| Shopify App Charts | #7 in Order tracking | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Mar 2, 2021 | May 9, 2022 |
| Languages | 1 | Not published |
| Developer | Trakow | Auctane LLC |
FAQ
Synctrack AI Order Tracking and Tracking Rabbit: common questions
- Is Synctrack AI Order Tracking or Tracking Rabbit cheaper?
- Only Synctrack AI Order Tracking lists a free plan. Paid plans start at $6/month for Synctrack AI Order Tracking and $20/month for Tracking Rabbit. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Synctrack AI Order Tracking lists 14 the others don’t mention, such as Automations, Branded tracking page, Carrier selection, Custom notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 11, 2026 for Synctrack AI Order Tracking, Oct 14, 2026 for Tracking Rabbit; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 11, 2026 for Synctrack AI Order Tracking, Oct 14, 2026 for Tracking Rabbit. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.