Survidi: AI Surveys vs UserLoop Post Purchase Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 5, 2026 for Survidi, Nov 10, 2026 for UserLoop Post Purchase Surveys.
The short answer
- Only UserLoop Post Purchase Surveys lists a free plan.
- UserLoop Post Purchase Surveys lists 9 features Survidi’s listing doesn’t mention, including Analytics, Attribution, Customer segments.
Head to head
- United States
- Spain
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Basics
- · 1 Survey
- · 3 Questions per survey
- · 5 Question Types
- · 50 Responses Per Month
- · AI Question Writer
Unlimited
- · 10 Questions per survey
- · 3 Surveys
- · Data Export
- · Discount Code Rewards & Incentives
- · MCP Integration for Claude + ChatGPT
- · PDF & Email Reports
Plus
- · Data Export
- · Discount Code Rewards & Incentives
- · MCP Integration for Claude + ChatGPT
- · PDF & Email Reports
- · Unlimited Questions
- · Unlimited Responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSurvidi asks customers about the order they actually placed, not a generic rating. Surveys arrive by email and open as a short chat. Completing one earns the shopper a personalized discount code for their next visit. Ask abandoned checkouts what stopped them, or check in just before repeat customers would reorder. Answers, AI summaries and revenue from redeemed codes land in one dashboard.
UserLoop turns customer feedback into decisions your whole team can act on. Capture pre-purchase insights with storefront popups and app blocks, no code needed. Run post-purchase surveys on your thank you and order confirmation pages and by email. Connect your data to Claude or ChatGPT via MCP - ask questions, spot trends, and get answers. Share scheduled AI reports across marketing, product, and support.
- AI writes each question from the exact products ordered, in your store's voice
- Abandoned checkout surveys ask why, with a code only for reasons you choose
- Loyalty check-ins timed to each product's reorder window, not a flat delay
- Rewards are single-use discount codes minted in the customer's own name
- Run surveys at checkout, by email or link. Supports checkout extensibility.
- Abandoned checkout surveys. Uncover issues and recover carts.
- AI-powered analytics segment responses by spend, AOV and customer profile.
- Incentivize responses & boost sales with unique discount codes and gift cards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Survidi |  UserLoop Post Purchase Surveys |
|---|---|---|
| Detected stores | Not published | 76 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Food, Beverages & Tobacco |
| Top store countries | Not published | United States, Spain, Canada |
Reviews
| Measure | Survidi | UserLoop Post Purchase Surveys |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 24 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Survidi | UserLoop Post Purchase Surveys |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $19/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | Survidi | UserLoop Post Purchase Surveys |
|---|---|---|
| Shopify category rank | #152 | #36(ahead) |
| Shopify App Charts | Not on this week’s charts | #8 in Surveys |
| Built for Shopify | No | No |
| Launched | Aug 18, 2026 | Mar 22, 2021 |
| Languages | 1 | 3 |
| Developer | Optify | UserLoop |
FAQ
Survidi and UserLoop Post Purchase Surveys: common questions
- Is Survidi or UserLoop Post Purchase Surveys cheaper?
- Only UserLoop Post Purchase Surveys lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Survidi lists 1 the others don’t mention, such as Net Promoter Score (NPS). UserLoop Post Purchase Surveys lists 9 the others don’t mention, such as Analytics, Attribution, Customer segments, Data export. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 5, 2026 for Survidi, Nov 10, 2026 for UserLoop Post Purchase Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 5, 2026 for Survidi, Nov 10, 2026 for UserLoop Post Purchase Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.