Surva.ai Post‑Purchase Surveys vs trustMinder.ai
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Surva.ai Post‑Purchase Surveys, Feb 19, 2026 for trustMinder.ai.
The short answer
- Only Surva.ai Post‑Purchase Surveys lists a free plan.
- Surva.ai Post‑Purchase Surveys lists 18 features trustMinder.ai’s listing doesn’t mention, including Attribution, CAPTCHA, Conditional logic.
Head to head
Free Starter
- · 250 Surveys/month
- · AI Survey Creation
- · NPS, CES, CSAT, Reviews, Ratings
- · Testimonials & Wall of Love
Basic
- · 2000 Surveys/month
- · AI Survey Creation + AI Insights
- · Developer API
- · NPS, CES, CSAT, Reviews, Ratings
- · Outbound Email Surveys
- · Testimonials & Wall of Love
Pro
- · 10,000 Surveys/month
- · AI Survey Creation + AI Insights
- · Developer API
- · NPS, CES, CSAT, Reviews, Ratings
- · Outbound Email Surveys
- · Remove Powered By Links
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSurva helps you understand customers and improve buying results. Capture post-purchase feedback on the Thank You and Order Status pages. Embed or send surveys to your customers easily. Use AI to generate surveys and summarize results into clear insights. Embed testimonials on product pages or a Wall of Love with simple moderation. Connect responses to Shopify Flow and trigger outbound surveys.
If Shopify is just one part of your customer journey, trustMinder brings all feedback together in one place. Collecting feedback is easy - understanding it is what matters. trustMinder uses advanced AI, including NLP, sentiment and emotional analysis, to uncover themes, emotions, and insights you can action - helping you improve customer experiences and loyalty.
- AI survey generator and instant insights
- Post-purchase surveys and event-based survey sends
- Shopify Flow: act on responses automatically
- Testimonials: collect, moderate, and publish
- AI powered Insights to identify customer trends, sentiment, satisfaction etc.
- Scalable and Secure. Enterprise grade platform for big and small businesses.
- Actionable Workflows - if there's negative feedback, you're notified instantly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Surva.ai Post‑Purchase Surveys |  trustMinder.ai |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Surva.ai Post‑Purchase Surveys | trustMinder.ai |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Surva.ai Post‑Purchase Surveys | trustMinder.ai |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Surva.ai Post‑Purchase Surveys | trustMinder.ai |
|---|---|---|
| Shopify category rank | #143 | #128(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 15, 2025 | Dec 2, 2025 |
| Languages | 1 | 1 |
| Developer | Social Intents | trustMinder |
FAQ
Surva.ai Post‑Purchase Surveys and trustMinder.ai: common questions
- Is Surva.ai Post‑Purchase Surveys or trustMinder.ai cheaper?
- Only Surva.ai Post‑Purchase Surveys lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Surva.ai Post‑Purchase Surveys lists 18 the others don’t mention, such as Attribution, CAPTCHA, Conditional logic, Custom styles. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Surva.ai Post‑Purchase Surveys, Feb 19, 2026 for trustMinder.ai; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Surva.ai Post‑Purchase Surveys, Feb 19, 2026 for trustMinder.ai. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.