Suri Shop vs SL: WhatsApp Chat + Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Suri Shop, Nov 6, 2026 for SL.
The short answer
- On the Shopify App Store: Suri Shop 5.0 from 1 reviews and SL 3.5 from 343 reviews.
- Both list a free plan. Paid plans start at $72.94/month for Suri Shop and $9.99/month for SL.
Head to head
Automated Cart Recovery, WhatsApp Chat & Share,Notifications
- Italy
- India
- Mexico
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Partner
- · Se você já é cliente Suri e deseja começar a vender com Shopify, esse é seu plano!
Lite
- · Atendentes ilimitados
- · Até 1.000 conversas em outros canais
- · Até 1.000 conversas receptivas por mês no WhatsApp
- · Inteligência artificial
Growth
- · Atendentes ilimitados
- · Até 1.500 conversas em outros canais
- · Até 1.500 conversas receptivas por mês no WhatsApp
- · Inteligência artificial
Plus
- · Atendentes ilimitados
- · Até 2.000 conversas em outros canais
- · Até 2.000 conversas receptivas por mês no WhatsApp
- · Inteligência artificial
Free
- · 50+ chat widget styles and options
- · Analytics and reporting
- · Built-in customer CRM
- · Manual cart & order recovery messages
- · Multiple agents in chat widget
- · Phone number capture widgets
Automate
- · Abandoned Cart Recovery Automation
- · COD Confirmation Message Automation
- · Everything in Free, plus
- · Order Confirmation and Delivery Updates
Scale
- · Abandoned cart, shipment & COD messages
- · Custom Automation -Webhook/Shopify Flow
- · Onboarding setup meeting & live support
- · Use API and WhatsApp Business App
- · WhatsApp API for your brand
- · WhatsApp inbox for customer support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSuri Shop will link your store with the Suri platform. Allowing your business to sell via WhatsApp and complete your purchase using the Shopify checkout.
SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web.
- Create a catalog with the products for a WhatsApp experience
- Send notifications about orders in WhatsApp, as paid or cancelled
- Update the phone number of clients and their orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Suri Shop |  SL |
|---|---|---|
| Detected stores | Not published | 1,569 |
| Net store change, 28 days | 0 | +10 |
| Stores added, 28 days | Not enough data | 49 |
| Big-brand share | Not enough data | 19% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | Italy, India, Mexico |
Reviews
| Measure | Suri Shop | SL |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 3.5 ★ |
| App Store reviews | 1 | 343(ahead) |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Suri Shop and SL: common questions
- Is Suri Shop or SL cheaper?
- Both list a free plan. Paid plans start at $72.94/month for Suri Shop and $9.99/month for SL. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Suri Shop or SL?
- On the Shopify App Store: Suri Shop 5.0 from 1 reviews and SL 3.5 from 343 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Suri Shop, Nov 6, 2026 for SL; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Suri Shop, Nov 6, 2026 for SL. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.