suptrack vs Tracktor Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for suptrack, Nov 2, 2026 for Tracktor Order Tracking.
The short answer
- Only Tracktor Order Tracking lists a free plan. Paid plans start at $5/month for suptrack and $4.99/month for Tracktor Order Tracking.
- Tracktor Order Tracking lists 24 features suptrack’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Real time package tracking and order lookup for your store
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Tracking & support
- · Automatische Erkennung DHL, DPD, GLS ..
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
- · YunExpress Last-Mile Unterstützung
Support S
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 1500 E-Mail Service
- · Wunschlink Integration im Supportcontent
Bundle S
- · Automatische Erkennung DHL, DPD, GLS ..
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 1500 E-Mail Service
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
Bundle L
- · Automatische Erkennung DHL, DPD, GLS ..
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 3000 E-Mail Service
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
Starter
- · 1,900+ carrier integrations
- · Carrier mapping & fulfillment updates
- · Includes 25 orders per month
- · Real-time tracking page in your store
Flex
- · 1,900+ carrier integrations
- · Includes 200 orders per month
- · Real-time tracking page in your store
- · Shopify email & SMS notifications
Growth
- · +more!
- · Automatic carrier translation
- · Dropship location substitutions
- · Estimated delivery dates
- · Everything in Flex, plus:
- · Includes 400 orders per month
Essential
- · +more!
- · Custom HTML & CSS
- · Custom order statuses
- · Everything in Growth, plus:
- · Includes 2,000 orders per month
- · Order & fulfillment report CSVs
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSuptrack verbindet KI-gestützten E-Mail-Support mit einer integrierten Sendungsverfolgung. Eingehende Kundenanfragen werden automatisch beantwortet, kategorisiert und bei Bedarf weitergeleitet. Die Tracking-Seite erkennt alle gängigen Versanddienstleister automatisch. Alle Einstellungen sind direkt im App-Dashboard konfigurierbar.
Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.
- KI antwortet automatisch auf Kundenanfragen per E-Mail
- Sendungsverfolgung für DHL, DPD, Hermes, GLS und UPS
- Weiterleitungsregeln für rechtliche und kritische Anfragen
- Wöchentlicher Statistik-Report mit Kategorieauswertung
- Track orders across the globe with over 1,700 integrated carriers
- Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
- Send email/SMS notifications based on package events (delivery, exception, etc)
- Manage what customers see with your fully-customizable tracking page
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  suptrack |  Tracktor Order Tracking |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | suptrack | Tracktor Order Tracking |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 155 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | suptrack | Tracktor Order Tracking |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month | $4.99/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | suptrack | Tracktor Order Tracking |
|---|---|---|
| Shopify category rank | #321 | #31(ahead) |
| Shopify App Charts | Not on this week’s charts | #7 on Featured by Shopify in Order tracking |
| Built for Shopify | No | Yes |
| Launched | May 26, 2026 | Jun 15, 2015 |
| Languages | 1 | 1 |
| Developer | EcomGoddid | ShopPad Inc. |
FAQ
suptrack and Tracktor Order Tracking: common questions
- Is suptrack or Tracktor Order Tracking cheaper?
- Only Tracktor Order Tracking lists a free plan. Paid plans start at $5/month for suptrack and $4.99/month for Tracktor Order Tracking. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Tracktor Order Tracking lists 24 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for suptrack, Nov 2, 2026 for Tracktor Order Tracking; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for suptrack, Nov 2, 2026 for Tracktor Order Tracking. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.