StorePal AI Chatbot Assistant vs Viden ‑ AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for StorePal AI Chatbot Assistant, Oct 30, 2026 for Viden.
The short answer
- Only StorePal AI Chatbot Assistant lists a free plan. Paid plans start at $19/month for StorePal AI Chatbot Assistant and $45/month for Viden.
- StorePal AI Chatbot Assistant lists 1 features Viden’s listing doesn’t mention, including AI chatbots.
Head to head
Free
- · 1 credit = 1 AI answer
- · Admin panel testing is free
- · Custom Ask AI button on product page
- · Tops to 20 credits everyday
- · Unlimited store & product data
- · View all chat history anytime
Plan 1200
- · 1 credit = 1 AI answer
- · Adds 40 credits ever day
- · Admin panel testing is free
- · Cost: ¢1.58 per credit
- · Custom Ask AI button on product page
- · Unlimited store & product data
Plan 3600
- · 1 credit = 1 AI answer
- · Adds 120 credits ever day
- · Admin panel testing is free
- · Cost: ¢1.36 per credit
- · Custom Ask AI button on product page
- · Unlimited store & product data
Plan 10800
- · 1 credit = 1 AI answer
- · Adds 360 credits ever day
- · Admin panel testing is free
- · Cost: ¢1.19 per credit
- · Custom Ask AI button on product page
- · Unlimited store & product data
Basic
- · Analyse og notifikationer
- · Indbakke til jeres team
- · Træning med jeres viden og FAQ
- · Ubegrænsede samtaler
- · Vi hjælper gerne med træningen
- · Viden svarer i live chat på webshoppen
Pro
- · Alt i Basic
- · Hastighedsboost: daglig måling
- · Personlig hjælp til opsætning
- · Prioriteret hjælp til at træne Viden
- · SEO Boost+: et blogindlæg om ugen
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEnhance your Shopify store with an AI Chat Assistant that turns visitors into customers. It instantly answers questions using your product details, creates engaging starter prompts to spark conversations, and lets you test and fine-tune responses with the built-in Chat Tester. Simple to install, seamlessly integrated, and designed to elevate your sales with ease.
Viden er en AI-chat til jeres webshop. Den svarer ud fra jeres egne produkter, politikker og sider, hjælper kunderne med at vælge og kan lægge varen i kurven. I bestemmer for hver type henvendelse, om Viden må svare selv eller skal spørge jer først. Returer og refunderinger godkender I altid selv. Spørgsmål, Viden ikke kunne svare på, samles, så I kan skrive svaret én gang.
- Custom Ask AI button on product page
- Admin panel chat tester
- View all chat history anytime
- Unlimited store & product information
- Øjeblikkelig AI-chat: Kunder får svar med det samme.
- Rydelig admin-inbox: Nem at bruge til at håndtere chats.
- AI-FQA: Svarer automatisk på ofte stillede spørgsmål.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  StorePal AI Chatbot Assistant |  Viden |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | StorePal AI Chatbot Assistant | Viden |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | StorePal AI Chatbot Assistant | Viden |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $45/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | 4 | 2 |
Listing
| Measure | StorePal AI Chatbot Assistant | Viden |
|---|---|---|
| Shopify category rank | Not enough data | #865 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 2, 2025 | Apr 3, 2026 |
| Languages | 1 | 2 |
| Developer | StorePal AI | Webshopsskolen ApS |
FAQ
StorePal AI Chatbot Assistant and Viden: common questions
- Is StorePal AI Chatbot Assistant or Viden cheaper?
- Only StorePal AI Chatbot Assistant lists a free plan. Paid plans start at $19/month for StorePal AI Chatbot Assistant and $45/month for Viden. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- StorePal AI Chatbot Assistant lists 1 the others don’t mention, such as AI chatbots. Viden lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for StorePal AI Chatbot Assistant, Oct 30, 2026 for Viden; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for StorePal AI Chatbot Assistant, Oct 30, 2026 for Viden. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.