StoreMind AI vs Tone

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Both list a free plan. Paid plans start at $3/month for StoreMind AI and $99/month for Tone.
  • StoreMind AI lists 3 features Tone’s listing doesn’t mention, including Agent avatar, Chat buttons, Quick replies.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Aug 16, 2026
Mar 9, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $69/month
From $0 to $449/month
Plans
FreeFree
  • · 100 customer questions a month
  • · Add your own Q&As and rules
  • · Answers from your live product catalog
  • · Order tracking and contact details
Pay as you go$3/month
$10 per extra 1,000 questions past the 500 included. Monthly spend cap of $500 that you approve first.
  • · 500 customer questions a month
  • · Only pay for what you actually use
  • · Voice, and the REST API for your apps
Growth$14/month
$10 per extra 1,000 questions past the 2,000 included. Monthly spend cap of $50 that you approve first.
  • · 2,000 customer questions a month
  • · Everything in Pay as you go
  • · Voice: shoppers speak and hear replies
Pro$69/month
$8 per extra 1,000 questions past the 10,000 included. Monthly spend cap of $200 that you approve first.
  • · 10,000 customer questions a month
  • · Everything in Growth
  • · REST API for your own apps and sites
Free planFree
  • · 10 conversations per month
  • · 5 knowledge files & URLs processing
  • · Conversation analytics and insights
  • · Customizable voice, greeting, behavior
  • · Product & collections sync from Shopify
  • · Up to 3 concurrent calls
Starter$99/month
  • · 20 knowledge files & URLs processing
  • · 30 conversations per month
  • · Audio recording of conversations
  • · Conversation analytics and insights
  • · Customizable voice, greeting, behavior
  • · Up to 5 concurrent calls
Growth$229/month
  • · 13% lower cost per conversation
  • · 80 conversations per month
  • · Audio recording of conversations
  • · Conversation analytics and insights
  • · Customizable voice, greeting, behavior
  • · Unlimited files & URLs processing
Pro$449/month
  • · 200 conversations per month
  • · 32% lower cost per conversation
  • · Audio recording of conversations
  • · Conversation analytics and insights
  • · Customizable voice, greeting, behavior
  • · Dedicated Slack support channel
Coverage
7 of 9 features78%
6 of 9 features67%
Unique strengths
  • Agent avatar
  • Chat buttons
  • Quick replies
  • Greetings
  • Voice support
Chat
78%7/9
67%6/9
Automated responses
67%2/3
67%2/3
Customization
100%4/4
50%2/4
Real-time messaging
50%1/2
100%2/2
342onlybothonly
StoreMind AITone9 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Shoppers ask questions before they buy, and many leave rather than wait for an email reply. StoreMind reads your product catalog and answers those questions on the page, in the shopper's own language, by text or by voice. You control what it says. Add your own answers for shipping, returns and sizing, and write rules it must follow.

Tone places a voice AI personal shopper on your storefront that knows your entire catalog, policies, and brand. It answers customer questions, recommends products, adds items to cart, and guides visitors to checkout — all through natural voice conversation. It learns from your Shopify data, pages, URLs, and PDFs to give accurate, brand-specific answers.

Key points
  • Answers product questions using your own catalog, not generic web knowledge
  • Shoppers can speak their question and hear the answer read back
  • Order lookup by order number and email, without leaving the page
  • Add your own questions, answers and rules to control what it says
  • Answers product questions, removes doubts, and closes the sale for you.
  • Displays products, adds to cart, recommends items, and drives to checkout.
  • Knows your entire catalog, policies, and brand, always accurate.
  • Go live in under 5 minutes with full control over voice and behavior.
Screenshots
StoreMind - Home Page
Storefront widget answering with real productsWidget settings — icon picker, Build for AIKnowledge import, mid-success
Tone voice AI widget with product recommendations and revenue
AI agent displaying products and managing cart on Shopify storeDashboard with conversion funnel, revenue stats, live transcriptMovable widget, minimizable layout, fast load, page persistence

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureStoreMind AITone
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureStoreMind AITone
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureStoreMind AITone
Free planYesYes
Lowest paid monthly plan$3/month(ahead)$99/month
Longest free trialNot listedNot listed
Plans listed44

Listing

MeasureStoreMind AITone
Shopify category rank#654in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 16, 2026Mar 9, 2026
Languages1English1English
DeveloperNorthflow AppsTone

FAQ

StoreMind AI and Tone: common questions

Is StoreMind AI or Tone cheaper?
Both list a free plan. Paid plans start at $3/month for StoreMind AI and $99/month for Tone. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
StoreMind AI lists 3 the others don’t mention, such as Agent avatar, Chat buttons, Quick replies. Tone lists 2 the others don’t mention, such as Greetings, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.