StatusNotes vs StatusPro ‑ Custom Status
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for StatusNotes, Nov 7, 2026 for StatusPro.
The short answer
- On the Shopify App Store: StatusNotes 5.0 from 1 reviews and StatusPro 5.0 from 86 reviews.
- Paid plans start at $4.99/month for StatusNotes and $9/month for StatusPro.
- StatusPro lists 5 features StatusNotes’s listing doesn’t mention, including Automations, Custom notifications, Email.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 30-day history
- · Create 1 Custom Note per order
- · Create 1 Store-wide messages
- · Export Notes backup as CSV
- · Upto 500 Orders per month
Growth
- · 12-month history
- · Create 2 Custom Notes per order
- · Create 2 Store-wide messages
- · Export Notes backup as CSV
- · Upto 2000 Orders per month
Pro
- · Create 5 Custom Notes per order
- · Create 5 Store-wide messages
- · Export Notes backup as CSV/JSON
- · Life-time history
- · One-click restore Missing Metafields and
- · Upto 3500 Orders per month
Business
- · Create 10 Custom Notes per order
- · Create 5 Store-wide messages
- · Export Notes backup as CSV/JSON
- · Life-time history
- · One-click restore Missing Metafields and
- · Upto 7500 Orders per month
Simple Plan
- · 200 orders / month
- · 6 months data retention
- · Email notifications
- · Order lookup page
- · Set order due dates
- · Status page integration
Essential Plan
- · 1 year data retention
- · 1000 orders / month
- · Email notifications
- · Flow & Webhooks
- · Order lookup page
- · Set order due dates
Pro Plan
- · 2 years data retention
- · 2000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Enterprise
- · 2 years data retention
- · 4000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them.
Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.
- Add personalised messages to individual orders for delivery updates and changes.
- Display the same message on every order page with policies or contact details.
- One-click restore recovers all notes if accidentally deleted or app uninstalled.
- Download complete note records as CSV or JSON files for your record keeping.
- Send auto emails to customers (or third parties) when order status changes
- Have order status change automatically or when order is fulfilled
- Order status page integration - show your own custom order progress timeline
- Order lookup page allows customers to track their order status
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  StatusNotes |  StatusPro |
|---|---|---|
| Detected stores | Not published | 116 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Electronics |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | StatusNotes | StatusPro |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 86(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 43% |
Pricing
| Measure | StatusNotes | StatusPro |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $4.99/month(ahead) | $9/month |
| Longest free trial | 10 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | StatusNotes | StatusPro |
|---|---|---|
| Shopify category rank | #325 | #15 |
| Shopify App Charts | Not on this week’s charts | #3 on Featured by Shopify in Orders - Other |
| Built for Shopify | No | Yes |
| Launched | Oct 31, 2025 | Jul 27, 2022 |
| Languages | 1 | 1 |
| Developer | Lincado Ltd | Indie SaaS |
FAQ
StatusNotes and StatusPro: common questions
- Is StatusNotes or StatusPro cheaper?
- Paid plans start at $4.99/month for StatusNotes and $9/month for StatusPro. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, StatusNotes or StatusPro?
- On the Shopify App Store: StatusNotes 5.0 from 1 reviews and StatusPro 5.0 from 86 reviews.
- What features does each app list that the other doesn’t?
- StatusPro lists 5 the others don’t mention, such as Automations, Custom notifications, Email, Estimated delivery date. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for StatusNotes, Nov 7, 2026 for StatusPro; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for StatusNotes, Nov 7, 2026 for StatusPro. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.