Starify 星光对话营销云 vs Supportify: AI‑powered support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Starify 星光对话营销云, Nov 7, 2026 for Supportify.
The short answer
- Only Starify 星光对话营销云 lists a free plan.
- Supportify lists 14 features Starify 星光对话营销云’s listing doesn’t mention, including Business hours, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 使用 CSS 代码的高级悬浮设置
- · 在 WhatsApp 消息中包含 URL
- · 按来源设置动态聊天消息
- · 无限制的聊天悬浮小组件消息
- · 每月 200 条手动订单确认
- · 设备和页面可见性设置
普通版
- · Free 套餐的所有功能
- · 产品页面和购物车页面 WhatsApp 下单按钮
- · 完整分析控制面板
- · 手动到货提醒消息
- · 无限制的手动订单确认
- · 服务器端 Meta Pixel 跟踪
进阶版
- · 普通版套餐的所有功能
- · 每月 1000 条自动化消息
- · 自动团队通知
- · 自动订单发货通知
- · 自动订单确认
- · 自动订单送达确认
专业版
- · 普通版套餐的所有功能
- · 每月 5000 条自动化消息
- · 自动团队通知
- · 自动订单发货通知
- · 自动订单确认
- · 自动订单送达确认
Free plan
- · 50 free AI sessions included
- · Chat via Emails, Messenger and Instagram
- · Connect shipping and return portal
- · Full Shopify order integration
- · Handles orders, returns & refunds
- · Unlimited seats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStarify星光对话营销云深度整合全球主流社媒及沟通渠道，全面覆盖WhatsApp、Facebook Messenger、Instagram、Line、Email、WeChat等多元场景，同时搭载便捷网页聊天插件，实现跨媒体、多账号消息聚合管理。无需在多个平台间来回切换，所有客户咨询、消息互动均集中在一个操作界面，让您快速响应每一位客户需求，打破沟通壁垒，提升客户咨询体验。 不止于全渠道聚合，Starify AI ChatBot以智能化技术重构客户服务与营销流程：智能机器人自动响应常见咨询，个性化消息精准触达客户，高效实现聊天自动化，大幅减少人工重复性工作，让客服团队告别低效忙碌，将更多精力投入到核心业务与高价值客户维护中，兼顾效率与服务质量。
Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook. Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — no human needed.
- 全渠道聊天：打破渠道割裂困境，将WhatsApp、Instagram、Line、Email、WeChat等所有沟通渠道的消息，统一聚合至单一操作界面。
- 自动化运营：以AI技术赋能客户服务，几秒钟即可完成常规客户咨询响应，替代传统几小时的人工处理模式。
- 团队协作：支持聊天会话共享，助力团队实现有规划、有秩序的协同办公。可灵活将不同客户聊天分配给对应销售、客服人员，精准设置会话优先级，同时支持多团队指标对比分析，
- 客户关系管理：在一个平台内，高效完成客户细分、跟踪与分析全流程。自动创建完善的客户联系人数据库，可随时查阅客户完整活动历史、网页浏览轨迹，同时支持数据同步
- Replace expensive support agents and free up time with AI support.
- AI chatbot and support agent that provides instant replies and resolutions.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Starify 星光对话营销云 |  Supportify |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Starify 星光对话营销云 | Supportify |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 23 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Starify 星光对话营销云 | Supportify |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9.90/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Starify 星光对话营销云 | Supportify |
|---|---|---|
| Shopify category rank | #802 | #53(ahead) |
| Shopify App Charts | Not on this week’s charts | #20 on Rookies in Chat |
| Built for Shopify | No | Yes |
| Launched | Feb 17, 2026 | Oct 31, 2025 |
| Languages | 9 | 1 |
| Developer | 厦门聚页创意科技有限公司 | Supportify As |
FAQ
Starify 星光对话营销云 and Supportify: common questions
- Is Starify 星光对话营销云 or Supportify cheaper?
- Only Starify 星光对话营销云 lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Starify 星光对话营销云 lists 4 the others don’t mention, such as Cart recovery, Real-time translation, Shipping alerts, Surveys. Supportify lists 14 the others don’t mention, such as Business hours, Chat assignment, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Starify 星光对话营销云, Nov 7, 2026 for Supportify; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Starify 星光对话营销云, Nov 7, 2026 for Supportify. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.