Stackend: Community & AI‑Clerk vs Support Board ‑ Chat & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $15/month for Stackend and $5/month for Support Board.
- Support Board lists 23 features Stackend’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · AI Personal Shopper
- · Custom Profiles
- · Dynamic Shopping Feeds
- · Interactive Community
- · Secure Onboarding
Free
5000 messages
7000 messages
10000 messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStackend: Community transforms your Shopify store by blending AI-powered personal shopping assistance with an engaging community platform. Customers can create profiles, share insights, and connect through interactive features. Tailor, our AI assistant, delivers personalized recommendations, driving customer engagement and loyalty.
Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store.
- Blog Shopping feed – Mix your products with editorial content and Storytelling
- Rich Customer Profiles (With customer microshops and personal feeds.)
- Product Comments - Allow customers to help each-other find the perfect product
- Customer Community - increase loyalty and create a feeling of belonging.
- Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
- Our chatbot knows your store and answers your customers' questions.
- Display the products the user searched for via cards and sliders.
- Synchronize logged-in Shopify users and access customer details within the admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Stackend |  Support Board |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Stackend | Support Board |
|---|---|---|
| App Store rating | Not published | 4.1 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Stackend | Support Board |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $15/month | $5/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Stackend | Support Board |
|---|---|---|
| Shopify category rank | Not enough data | #405 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 22, 2023 | Nov 26, 2024 |
| Languages | 2 | 48 |
| Developer | Stackend AB | Schiocco LTD |
FAQ
Stackend and Support Board: common questions
- Is Stackend or Support Board cheaper?
- Paid plans start at $15/month for Stackend and $5/month for Support Board. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Stackend lists 2 the others don’t mention, such as Product recommendations, Upsell. Support Board lists 23 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.