SS: WhatsApp Agent Chat Button vs Whatchat Button chat Whatsapp
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Whatchat Button chat Whatsapp lists a free plan. Paid plans start at $1.99/month for SS and $5/month for Whatchat Button chat Whatsapp.
- Whatchat Button chat Whatsapp lists 4 features SS’s listing doesn’t mention, including Chat window, Emojis and stickers, Greetings.
Head to head
Pro
Free
- · 1 Support agent
- · Basic WhatsApp button customization
- · Display active agent only
- · Set working hours for the agent
Basic
- · Daily and hourly working schedules
- · Full button customization (color, text,
- · Show only active agents to customers
- · Up to 2 support team members
Pro
- · Full customization + advanced routing
- · Priority support and updates
- · Smart agent assignment
- · Up to 5 support team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEnhance customer trust and drive sales with a professional WhatsApp Agent Chat Button. Empower your team to provide real-time support through personalized agent profiles and automated availability schedules. Set custom working hours, and personalize the chat widget design to match your brand. Improve customer trust, respond faster, and turn conversations into conversions.
Whatchat Button adds a fully customizable chat button to your store, letting customers instantly contact your support team. Merchants can create multiple agents, set working hours per day or hour, and customers see only active team members. The button is mobile-friendly, easy to install, and boosts sales by providing professional support.
- Unlimited Agent Profiles: Add multiple team members with custom names and roles.
- Time-Zone Based Scheduling: Only show agents as "Online" when they are available
- Zero Coding Required: One-click install that works instantly
- Animations: Enable animations to catch the user’s eye and click-through
- Customizable WhatsApp button: color, text, icon, and position.
- Multi-agent support with individual working hours.
- Show only active team members to customers.
- Automatic routing to available agents.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SS |  Whatchat Button chat Whatsapp |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SS | Whatchat Button chat Whatsapp |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SS | Whatchat Button chat Whatsapp |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $1.99/month(ahead) | $5/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 3 |
Listing
| Measure | SS | Whatchat Button chat Whatsapp |
|---|---|---|
| Shopify category rank | #646 | #479(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | Jan 6, 2026 |
| Languages | 1 | 1 |
| Developer | ShopiShore | Ailuma LLC |
FAQ
SS and Whatchat Button chat Whatsapp: common questions
- Is SS or Whatchat Button chat Whatsapp cheaper?
- Only Whatchat Button chat Whatsapp lists a free plan. Paid plans start at $1.99/month for SS and $5/month for Whatchat Button chat Whatsapp. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SS lists 3 the others don’t mention, such as Agent analytics, Agent avatar, Quick replies. Whatchat Button chat Whatsapp lists 4 the others don’t mention, such as Chat window, Emojis and stickers, Greetings, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.