Spark Tools for Inbox vs Click2Chat ‑ WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Spark Tools for Inbox, Nov 2, 2026 for Click2Chat.
The short answer
- On the Shopify App Store: Spark Tools for Inbox 5.0 from 3 reviews and Click2Chat 5.0 from 14 reviews.
- Only Click2Chat lists a free plan. Paid plans start at $5/month for Spark Tools for Inbox and $6.99/month for Click2Chat.
- Spark Tools for Inbox lists 8 features Click2Chat’s listing doesn’t mention, including Business hours, Chat buttons, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · Customize chat display when offline
- · Display proactive chat message
- · Everything in Basic plan
- · Expansive customization of chat styling
- · Many more visual and behavioral tweaks
- · Show chat based on visitor's country
Plus
- · Custom proactive chat messages per page
- · Everything in Basic and Standard plans
Free
- · Custom Button Text
- · Custom Phone Number
- · Fast & Lightweight
- · Forever Free
- · Mobile-Friendly
- · WhatsApp Button
Quotes & Sales Pro
- · Create orders in Shopify in one click
- · Get customer approval before selling
- · Let customers request a price quote
- · Manage all customer quotes in one place
- · Offer special prices to customers
- · Send payment links through WhatsApp
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSpark Tools allows you to apply new settings and behaviors to your existing install of the Shopify Inbox chat app. You can customize the button appearance to match your site or brand by specifying a totally custom SVG icon, a custom label, and even font. Change the button sizing and position, show or hide the chat in certain regions, add a proactive chat message to drive engagement, set offline hours, and more!
Click2Chat - WhatsApp Chat allows you to easily add a WhatsApp chat button to your storefront so visitors can start a conversation with you directly on WhatsApp. This helps merchants provide fast customer support, answer questions and increase conversions through real-time messaging. No coding required - simply install the app, add your WhatsApp number, and start chatting with your customers.
- Customize the icon, text, and font for your chat button.
- Show a proactive chat message to idle visitors to drive engagement.
- Define hours of operation to display an offline chat button or hide it entirely.
- Define a list of regions in which to show or hide your chat.
- Displays a stylish WhatsApp button on every page of your store
- Connect any WhatsApp number – customers will chat directly with that number.
- Change the label to anything like “Chat with us”, “WhatsApp Now”.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Spark Tools for Inbox |  Click2Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Spark Tools for Inbox | Click2Chat |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 3 | 14(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Spark Tools for Inbox | Click2Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $6.99/month |
| Longest free trial | 14 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | Spark Tools for Inbox | Click2Chat |
|---|---|---|
| Shopify category rank | #270 | #26(ahead) |
| Shopify App Charts | Not on this week’s charts | #18 on Pricing moves in Chat |
| Built for Shopify | No | Yes |
| Launched | Dec 26, 2024 | Feb 27, 2026 |
| Languages | 1 | 1 |
| Developer | NovoSpark Software | Ecommerce Storez |
FAQ
Spark Tools for Inbox and Click2Chat: common questions
- Is Spark Tools for Inbox or Click2Chat cheaper?
- Only Click2Chat lists a free plan. Paid plans start at $5/month for Spark Tools for Inbox and $6.99/month for Click2Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Spark Tools for Inbox or Click2Chat?
- On the Shopify App Store: Spark Tools for Inbox 5.0 from 3 reviews and Click2Chat 5.0 from 14 reviews.
- What features does each app list that the other doesn’t?
- Spark Tools for Inbox lists 8 the others don’t mention, such as Business hours, Chat buttons, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Spark Tools for Inbox, Nov 2, 2026 for Click2Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Spark Tools for Inbox, Nov 2, 2026 for Click2Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.