Spark Tools for Inbox vs WebUx: WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Spark Tools for Inbox, Oct 22, 2026 for WebUx.
The short answer
- On the Shopify App Store: Spark Tools for Inbox 5.0 from 3 reviews and WebUx 5.0 from 5 reviews.
- Spark Tools for Inbox lists 6 features WebUx’s listing doesn’t mention, including Business hours, Chat window, Color and font.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · Customize chat display when offline
- · Display proactive chat message
- · Everything in Basic plan
- · Expansive customization of chat styling
- · Many more visual and behavioral tweaks
- · Show chat based on visitor's country
Plus
- · Custom proactive chat messages per page
- · Everything in Basic and Standard plans
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSpark Tools allows you to apply new settings and behaviors to your existing install of the Shopify Inbox chat app. You can customize the button appearance to match your site or brand by specifying a totally custom SVG icon, a custom label, and even font. Change the button sizing and position, show or hide the chat in certain regions, add a proactive chat message to drive engagement, set offline hours, and more!
WhatsApp Chat Button adds a floating WhatsApp button to your storefront so shoppers can message you instantly. Customize colors, position, size, shape, and animation from a simple dashboard no coding needed. Show it everywhere or only on specific pages, hide it on checkout or for logged-in customers, and schedule when it appears.
- Customize the icon, text, and font for your chat button.
- Show a proactive chat message to idle visitors to drive engagement.
- Define hours of operation to display an offline chat button or hide it entirely.
- Define a list of regions in which to show or hide your chat.
- Customizable button: colors, size, position, shape, and animation
- Show on specific pages or schedule visibility by date and time
- Upload a custom icon or use the default WhatsApp-style icon
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Spark Tools for Inbox |  WebUx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Spark Tools for Inbox | WebUx |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 3 | 5(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Spark Tools for Inbox | WebUx |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $5/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | Spark Tools for Inbox | WebUx |
|---|---|---|
| Shopify category rank | #270 | #54(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 26, 2024 | Jul 20, 2026 |
| Languages | 1 | 1 |
| Developer | NovoSpark Software | Rajimul I. |
FAQ
Spark Tools for Inbox and WebUx: common questions
- Which has better reviews, Spark Tools for Inbox or WebUx?
- On the Shopify App Store: Spark Tools for Inbox 5.0 from 3 reviews and WebUx 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- Spark Tools for Inbox lists 6 the others don’t mention, such as Business hours, Chat window, Color and font, FAQs. WebUx lists 1 the others don’t mention, such as AI chatbots. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Spark Tools for Inbox, Oct 22, 2026 for WebUx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Spark Tools for Inbox, Oct 22, 2026 for WebUx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.