SonicPad Customer AI Agent vs StorePilot – AI Customer Suppo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $20/month for SonicPad Customer AI Agent and $19/month for StorePilot.
- SonicPad Customer AI Agent lists 3 features StorePilot’s listing doesn’t mention, including AI responses, FAQs, Help center.
Head to head
Free
- · 3 Support pages included
- · Chat history for last 7 days
- · Up to 25 products
Basic
- · All support pages included
- · Chat history for last 60 days
- · FAQ, Polices or any document
- · Up to 100 products
Advanced
- · All support pages included
- · Chat history for last 90 days
- · FAQ, Polices or any document
- · Up to 250 products
Free
- · 50 AI replies per month
- · AI auto-answers & email handoff
- · Storefront AI chat widget & inbox
Starter
- · 1,000 AI replies per month
- · Everything in Free
- · Live Agent, Knowledge Base & Product AI
Growth
- · 5,000 AI replies per month
- · Everything in Starter
- · Inventory & competitor intelligence
Pro
- · 20,000 AI replies per month
- · AI Image Studio & Business Advisor
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSonicPad AI helps merchants reduce support workload by answering repetitive customer questions about products, policies and more — instantly and accurately. It automatically syncs store content and policies to train the assistant, enabling 24/7 self-service for shoppers and increasing customer satisfaction and conversions without additional staff.
StorePilotAI is built for Shopify merchants who want a practical support workspace inside Shopify Admin. Merchants can add a storefront chat widget, publish common support questions, review unanswered shopper questions, and manage conversations from a clean embedded dashboard. The app currently syncs product, collection, location, and inventory data.
- AI-powered Assistant: Answer product, shipping, and return questions instant
- Seamlessly sync your store’s products, collections, and policies to train the AI
- Easily enable or disable the AI assistant & personalize your desired experience
- Storefront chat widget: Add a Shopify theme app extension.
- Curated support questions
- AI-assisted replies
- Support inbox
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SonicPad Customer AI Agent |  StorePilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SonicPad Customer AI Agent | StorePilot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SonicPad Customer AI Agent | StorePilot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $20/month | $19/month(ahead) |
| Longest free trial | Not listed | 90 days |
| Plans listed | 3 | 4 |
Listing
| Measure | SonicPad Customer AI Agent | StorePilot |
|---|---|---|
| Shopify category rank | #268 | #222(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 13, 2025 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | SonicPad AI | SRSOFT |
FAQ
SonicPad Customer AI Agent and StorePilot: common questions
- Is SonicPad Customer AI Agent or StorePilot cheaper?
- Both list a free plan. Paid plans start at $20/month for SonicPad Customer AI Agent and $19/month for StorePilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SonicPad Customer AI Agent lists 3 the others don’t mention, such as AI responses, FAQs, Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.