SolveBot vs TripodChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $20/month for SolveBot and $14.99/month for TripodChat.
- TripodChat lists 7 features SolveBot’s listing doesn’t mention, including AI summaries, Analytics, Customer notifications.
Head to head
Starter
- · AI training and email responses
- · Access to SolveBot
- · Cheapest SovleBot Plan
Standard
- · AI training and email responses
- · Access to SolveBot
- · Slightly cheaper credit cost
Essentials
- · AI training and email responses
- · Access to SolveBot
- · Cheapest per-credit cost
Starter
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages.
Enhance your customer experience with an AI-driven shopping assistant. Using advanced AI, it understands natural language and guides your customers to exactly what they need. Personalize the chatbot to match your brand—customize colors, placement, welcome messages, and window size right from the Shopify theme editor.
- Customer support ticket management, receive and send responses over email.
- Manage your AI Assistants, create support manuals using Shopify products.
- Quickly respond to tickets using artificial intelligence.
- AI-powered natural language product search
- Real-time product recommendations with images and prices
- Fully customizable appearance (colors, position, size)
- Advanced ticketing and notification systems.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SolveBot |  TripodChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SolveBot | TripodChat |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SolveBot | TripodChat |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $20/month | $14.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | SolveBot | TripodChat |
|---|---|---|
| Shopify category rank | #195(ahead) | #271 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 13, 2024 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | ToolsForShops | Tripod Mobile Solutions Inc |
FAQ
SolveBot and TripodChat: common questions
- Is SolveBot or TripodChat cheaper?
- Paid plans start at $20/month for SolveBot and $14.99/month for TripodChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SolveBot lists 1 the others don’t mention, such as Contact form. TripodChat lists 7 the others don’t mention, such as AI summaries, Analytics, Customer notifications, Escalation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.