SolveBot vs StorePilot – AI Customer Suppo
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only StorePilot lists a free plan. Paid plans start at $20/month for SolveBot and $19/month for StorePilot.
- SolveBot lists 4 features StorePilot’s listing doesn’t mention, including AI responses, Contact form, Help center.
Head to head
Starter
- · AI training and email responses
- · Access to SolveBot
- · Cheapest SovleBot Plan
Standard
- · AI training and email responses
- · Access to SolveBot
- · Slightly cheaper credit cost
Essentials
- · AI training and email responses
- · Access to SolveBot
- · Cheapest per-credit cost
Free
- · 50 AI replies per month
- · AI auto-answers & email handoff
- · Storefront AI chat widget & inbox
Starter
- · 1,000 AI replies per month
- · Everything in Free
- · Live Agent, Knowledge Base & Product AI
Growth
- · 5,000 AI replies per month
- · Everything in Starter
- · Inventory & competitor intelligence
Pro
- · 20,000 AI replies per month
- · AI Image Studio & Business Advisor
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSolveBot is a full customer support application, embedded in your Shopify admin. Customers email their questions and support requests to your email address which is routed to SolveBot. Send ticket responses to our AI backend, which are then emailed to your customer. Manage your AI training manual by adding store policies and products to manual, which your AI Assistant then leverages.
StorePilotAI is built for Shopify merchants who want a practical support workspace inside Shopify Admin. Merchants can add a storefront chat widget, publish common support questions, review unanswered shopper questions, and manage conversations from a clean embedded dashboard. The app currently syncs product, collection, location, and inventory data.
- Customer support ticket management, receive and send responses over email.
- Manage your AI Assistants, create support manuals using Shopify products.
- Quickly respond to tickets using artificial intelligence.
- Storefront chat widget: Add a Shopify theme app extension.
- Curated support questions
- AI-assisted replies
- Support inbox
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SolveBot |  StorePilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SolveBot | StorePilot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SolveBot | StorePilot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $20/month | $19/month(ahead) |
| Longest free trial | Not listed | 90 days |
| Plans listed | 3 | 4 |
Listing
| Measure | SolveBot | StorePilot |
|---|---|---|
| Shopify category rank | #196(ahead) | #222 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 13, 2024 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | ToolsForShops | SRSOFT |
FAQ
SolveBot and StorePilot: common questions
- Is SolveBot or StorePilot cheaper?
- Only StorePilot lists a free plan. Paid plans start at $20/month for SolveBot and $19/month for StorePilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SolveBot lists 4 the others don’t mention, such as AI responses, Contact form, Help center, Ticketing. StorePilot lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.