Solidcal Shop Survey vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Solidcal Shop Survey, Nov 8, 2026 for Zigpoll Customer Surveys.
The short answer
- Both list a free plan. Paid plans start at $14/month for Solidcal Shop Survey and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 15 features Solidcal Shop Survey’s listing doesn’t mention, including Abandoned cart, AI insights, Custom dashboards.
Head to head
Post purchase surveys, email & abandoned cart surveys and more
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · ✓ 125 responses/mo
- · ✓ Coupon incentives
- · ✓ Customer targeting
- · ✓ Export data (CSV)
- · ✓ Full analytics
- · ✓ Unlimited survey
Starter
- · ✓ 500 responses/mo
- · ✓ Coupon incentives
- · ✓ Customer targeting
- · ✓ Export data (CSV)
- · ✓ Full analytics
- · ✓ Unlimited survey
Growth
- · ✓ 2000 responses/mo
- · ✓ Coupon incentives
- · ✓ Customer targeting
- · ✓ Export data (CSV)
- · ✓ Full analytics
- · ✓ Unlimited survey
Pro
- · ✓ Coupon incentives
- · ✓ Customer targeting
- · ✓ Export data (CSV)
- · ✓ Full analytics
- · ✓ Unlimited responses
- · ✓ Unlimited survey
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSolidCal Shop Survey puts surveys where your customers already are. Embed them on your Thank You page and Order Status page right after checkout. Add storefront popups triggered by exit intent, scroll depth, or a time delay with no theme code required. Start from ready-made templates or build your own. Add conditional logic, coupon incentives, and target by customer type, product, or country.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize your survey. Question type, where it's placed and who can see it.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Solidcal Shop Survey |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | Not published | 3,973 |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Germany, United Kingdom |
Reviews
| Measure | Solidcal Shop Survey | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 602 |
| New reviews, 28 days | Not enough data | 11 |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | Solidcal Shop Survey | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $14/month(ahead) | $39/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Solidcal Shop Survey | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #122 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Mar 11, 2026 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | Solidcal | Argonautic Labs |
FAQ
Solidcal Shop Survey and Zigpoll Customer Surveys: common questions
- Is Solidcal Shop Survey or Zigpoll Customer Surveys cheaper?
- Both list a free plan. Paid plans start at $14/month for Solidcal Shop Survey and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Solidcal Shop Survey lists 4 the others don’t mention, such as Checkout analytics, Historical analysis, Marketing attribution, Real-time tracking. Zigpoll Customer Surveys lists 15 the others don’t mention, such as Abandoned cart, AI insights, Custom dashboards, Custom reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Solidcal Shop Survey, Nov 8, 2026 for Zigpoll Customer Surveys; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Solidcal Shop Survey, Nov 8, 2026 for Zigpoll Customer Surveys. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.