SmartBot: Leading AI Chatbot vs WiseChats
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for SmartBot, Oct 14, 2026 for WiseChats.
The short answer
- Both list a free plan. Paid plans start at $30/month for SmartBot and $17/month for WiseChats.
- SmartBot lists 11 features WiseChats’s listing doesn’t mention, including AI recommendations, Emojis and stickers, Greetings.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Free tier
- · 1 assistant
- · 10 visitors
- · 100 messages per month
- · 400,000 tokens per assistant
Starter
- · 2 assistants
- · 3,000 messages per month
- · 4,000,000 character per assistant
- · Integrations
- · Unlimited visitors
Pro
- · 12,000 messages per month
- · 5 assistants
- · 8,000,000 character per assistant
- · Integrations
- · Unlimited visitors
Business
- · 10 assistants
- · 15kk character/assistant
- · 30k messages/month
- · Link tracking
- · Priority support
- · Remove "Powered by WiseChats"
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
Are you ready to understand your customers’ views, address their objections, and create strategies to drive sales and strengthen your business? WiseChats transforms every interaction into a sales opportunity with 24/7 automated customer engagement. Capture leads, answer questions, and recommend products in a personalized way to enhance customer experience. Easy to set up!
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
- Product Recommendation: Recommends products based on each customer’s preferences
- WisePrompt: Create chatbots easily without any prompt engineering knowledge
- Visitor Insights: Access data on conversations, suggested products, and question
- Customization: Customize your Wisechats with your brand style!
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SmartBot |  WiseChats |
|---|---|---|
| Detected stores | 1,363 | Not published |
| Net store change, 28 days | −3 | 0 |
| Stores added, 28 days | 15 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Germany | Not published |
Reviews
| Measure | SmartBot | WiseChats |
|---|---|---|
| App Store rating | 4.7 ★ | Not published |
| App Store reviews | 457 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | 2% | Not enough data |
FAQ
SmartBot and WiseChats: common questions
- Is SmartBot or WiseChats cheaper?
- Both list a free plan. Paid plans start at $30/month for SmartBot and $17/month for WiseChats. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SmartBot lists 11 the others don’t mention, such as AI recommendations, Emojis and stickers, Greetings, Multi-currency. WiseChats lists 3 the others don’t mention, such as Customer insights, Quick replies, Send transcript. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for SmartBot, Oct 14, 2026 for WiseChats; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for SmartBot, Oct 14, 2026 for WiseChats. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.