Smart Tracking AI vs Track123 Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Smart Tracking AI, Nov 9, 2026 for Track123 Order Tracking.
The short answer
- Only Track123 Order Tracking lists a free plan. Paid plans start at $9.90/month for Smart Tracking AI and $9/month for Track123 Order Tracking.
- Track123 Order Tracking lists 23 features Smart Tracking AI’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Order Lookup, Order Status, Package Tracking, Tracker
- United States
- United Kingdom
- India
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
STARTER
- · 50 orders/month
- · Basic analytics
- · Branded & multilingual tracking pages
- · Customer account orders page widget
- · Dropshipping mode
- · Order status page widget
GROWTH
- · 300 orders/month
- · Advanced analytics
- · Apple wallet tracking
- · Custom shipping notifications
- · Custom shipping status
- · Export shipment data
ADVANCED
- · 2000 orders/month
- · Auto-translate shipment details
- · Estimated delivery time
- · Klaviyo, Omnisend integration
- · Product recommendation (AI powered)
- · Remove the Track123 branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSmart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
Get peace of mind with responsive, expert live chat support. Go beyond basic order tracking with customizable tracking pages and branded emails that boost engagement and loyalty. Centralize multi-carrier shipments with real-time updates and delivery estimates. Enhance post-purchase experiences with Apple Wallet tracking and AI-powered product recommendations.
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
- Order lookup with branded tracking page, auto-emails triggered by order status.
- Provide dropshipping mode, hide specific keywords/carriers in tracking details.
- Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
- Boost sales with personalized product recommendations while track your orders.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Smart Tracking AI |  Track123 Order Tracking |
|---|---|---|
| Detected stores | Not published | 12,158 |
| Net store change, 28 days | 0 | +127 |
| Stores added, 28 days | Not enough data | 127 |
| Big-brand share | Not enough data | 9% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, India |
Reviews
| Measure | Smart Tracking AI | Track123 Order Tracking |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 1,743 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | 9% |
Pricing
| Measure | Smart Tracking AI | Track123 Order Tracking |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.90/month | $9/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Smart Tracking AI | Track123 Order Tracking |
|---|---|---|
| Shopify category rank | #330 | Not enough data |
| Shopify App Charts | Not on this week’s charts | #60 on the Shoplist 100 |
| Built for Shopify | No | No |
| Launched | Jun 19, 2026 | Jan 12, 2022 |
| Languages | 5 | 13 |
| Developer | YUNZHI TRADE CO., LIMITED | Track123 |
FAQ
Smart Tracking AI and Track123 Order Tracking: common questions
- Is Smart Tracking AI or Track123 Order Tracking cheaper?
- Only Track123 Order Tracking lists a free plan. Paid plans start at $9.90/month for Smart Tracking AI and $9/month for Track123 Order Tracking. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Track123 Order Tracking lists 23 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Smart Tracking AI, Nov 9, 2026 for Track123 Order Tracking; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Smart Tracking AI, Nov 9, 2026 for Track123 Order Tracking. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.